1.1 Explain why induction is important for practitioners, individuals and organisations
Induction is a process which starts when a new member of staff is brought into an Organisation. However it is not restricted to new staff. Internal appointments may need a period of induction to help them adjust to new tasks in a changed working environment. Through induction organisations are able to maintain and improve their standards of care and support.
The benefits of an induction programme for staff are obvious. It enables somebody to become a useful, integrated member of a team through a gradual planned process, rather than being ‘thrown in at the deep end’ without the proper knowledge required to do their job or the understanding of how the job fits in with the rest of the organisation. It also serves as a first stage in the succession planning process in order to facilitate a smooth transition in the future should certain staff leave the organisation.
Individuals (service users) are central to service delivery. In relation to individuals accessing care services within the organisation, an induction interview upon entry is important in introducing and familiarising a client to the services available to them, introducing them to key staff, any occupancy conditions that may need highlighting and generally making them feel informed and looked after through the process.
1.2 Identify information and support materials that are available to promote effective induction
In creating an induction programme it is necessary to consider matters common across the whole organisation before considering specific requirements for particular roles. Within ………. we currently have an induction process specifically tailored for different areas of our work.
The Social Care Induction Framework for Wales was introduced in 2012 as a result of the Care Standards Act 2000. Other frameworks for induction
Bibliography: www.cqc.org.uk (2010) Care Quality Commission www.ccwales.org.uk Qualification Framework for the Social Care Sector in Wales www.cipd.co.uk Care Council For Wales – Social Care Induction Framework for Wales Welsh Government (2007) Fulfilled Lives, Supportive Communities Welsh Government (2011) Sustainable Social Services: A framework for action McKibbin and Walton (2012) Leadership and Management in Health and Social Care and Children and Young People’s Services. Pearson Educational Publishers Tillmouth;T. and Quallington;J. (2012) Level 5 Diploma in Leadership for health and social care. Hodder Educational, London Welsh Government (2012) Social Services (Wales) Bill Consultation Document