Question 1 A fishbone diagram focuses on identifying the sources of quality problems encountered in a process.
Question 2 What quality management tool shows that most of the time, 80% of quality problems are created by 20% of the sources of problems:
Question 3 In project quality management, benchmarking helps to:
Question 4 In cost-plus contracts, which of the following assumes the greatest share of risk?
Question 5 As a project nears completion, which of the following is likely to occur?
Question 6 The ISO 9000 perspective on quality is that quality is basically defined by: Question 7 The utility function captures the extent to which:
Question 8 Continuous quality improvement depends heavily upon:
Question 9 When we have objective data on the probability of an event, we are involved with decision making under conditions of risk.
Question 10 What is the principal criticism of Crosby's definition of quality as "conformance to specifications"?
Question 11 Which of the following is an internal source of risk?
Question 12 In developing Ishikawa diagrams, it is typical for a problem under consideration to be stated on the left side, with the possible causes on the right.
Question 13 With proper planning all project risks can be eliminated.
Question 14 The emphasis of ISO 9000 is on the quality of the products produced by organizations.
Question 15 Points outside the control limits usually come from:
Question 16 Which of the following accurately describe the four step risk management process?
Question 17 Risk mitigation involves reducing the risk event