Managerial Communication

Topics: Communication, Organization, Management Pages: 8 (2115 words) Published: May 28, 2007
Table of Contents

1. What Is Managerial Communication?2

1.1 Organizational Communication3

1.1.1 Methods To Effective Organizational Communication4

1.1.2 Barriers of Organizational Communication And How To Overcome Them?5

1.1.3 Benefits of Effective Organizational Communication7

1.2 Interpersonal Communication7

1.2.1 Methods of effective Interpersonal communication7

1.2.2 Key Functions of Interpersonal Communication8

2. Conclusion9


1. What Is Managerial Communication?

Managerial communications involves gathering important information from both inside and out side the organization and distributing appropriate information to others who need it. If you carefully analyze a mangers job it is evident that managerial communication is essential for every management function known to business. For example, when managers perform the planning function, they gather information, write letters, memos, and reports, and then meet with other managers to explain the plan. When managers lead, they communicate to share a vision of what the organization can be and motivate employees to help achieve it, when managers organize, they gather information about the state of the organization and communicate a new structure to others. In this light it is safe to conclude that managerial communication is a fundamental part of every managerial activity.

While Managerial communication is a wide area of study. I will be focusing on two key areas, namely organizational communication and internal communication. Organizational communication is how people communicate within an organization or the influence of organizational structures in communicating. Interpersonal communication deals with interaction between people.

1.1 Organizational Communication

Organizational communication can be briefly stated as how people communicate within an organization and with outside parties, or the influence and interaction with organizational structures in communicating and organizing. The majority of analysts on organizations, management and leadership state that effective communications is the basis for effectiveness in any type of organization. It is of the view that there can't be too much communication. However, some leaders misidentify communications to be the same as paperwork or bureaucracy and so they are blinded to a high degree of communications. As leaders and managers mature, they realize the need to effectively convey and receive information, and efforts at communications both internally and externally increase substantially.

Managers have usually spent a greater part of their time communicating in one form or another, for example it takes the form of meetings, face-to-face discussions, memos, letters, e-mails, reports, etc. In the modern day work place more and more employees find that an important part of their work is communication, especially now that service workers outnumber production workers and research as well as production processes stresses greater collaboration and teamwork among workers in different functional groups. Moreover, a shift in communication technologies has paved the way to the change of both work and organizational structure. For these reasons, communication practices and technologies have become more important in all organizations, with a higher degree of importance in knowledge-intensive sectors and organizations.

Organizational communication in today's organizations has not only become far more complicated and diverse, but has also become more important to overall organizational performance and success.

1.1.1 Methods To Effective Organizational Communication

Open Door Policy: literally means, that every manager's door is open to every employee. The purpose of the open door policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee. The open door policy means that employees are free to talk with...

References: 1. Bovee/Thill/Shatzman (2003) Business Communication Today, Seventh edition, Pearsen Education,Singapore
2. Galvin/Prescott/Huseman (1992), Business Communication Strategies and Skills, Fourth edition, Holt/ Rinehart/Winston, Brace Jovanich, Inc
3. Richard L. Daft, (2003) Management, 5th edition, Thomson southwestern
4. Hofstede Geert (2002) Culture and Organizations, 3rd edition, McGraw-Hill.
5. A Falikowski (2002) Mastering Human Relations, 3rd Edition
6. Gayle Lantz (2004), "Conversations Can Be the Key to a Manager 's Success",
7. Susan M. Heathfield, (2006). Guide to Human Resources newsletter, April 2006
8. Griffin (1991) First Look at Communication Theory, First Edition, pp49-53
9. Fernando Bartolome (1993)"The Articulate Executive", Harvard Business Review, December, pp 16-21
10. Ralph G
11. Donnell King (2002) "Interpersonal Communication", University of Houston
12. Susan Pilgrim (2004)" Identify business communication styles for business success",
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