Management Communications with Technology tools

Topics: Nonverbal communication, Communication, Writing Pages: 11 (2493 words) Published: September 29, 2014


Management Communications
Christina McVay
BUS 600: Management Communications with Technology Tools
Instructor Cheryl Moore
June 30, 2014

Even though many issues can develop with bad communication skills among the entire organization, communication is the key to success in any organization. Managers need to have good communication skills to help motivate people to have a successful business. Communication is an important way to understand what issues need addressed, how new and old strategies are applied, and how things are ran in an organization. It is how we understand each other and how to keep an organization successful. An effective communication norm in a business setting is important. Communication in a business involves a complex set of unwritten rules governing speech, written correspondence, and body language that varies (Ingram, 2014). Communication is among managers, employees, customers, and other business parties. Communication can be verbally, written, or body language. Employers and employees must understand the unwritten cultural rules governing all three types of communication to maximize the effectiveness of their interpersonal skills. Effective communication strengthens the production of products, the creativity of the organization, and the teamwork of the entire organization. Team norms are guidelines and rules that help shape the interaction of team members with each other and with the employer. It is important for co-workers to know that all team members are equal. Every team member has opinions and that each team member will be committed to doing a successful job. Team members need to speak respectfully to each other, do not talk down to one another, and will be positive in all aspects of the job. Communication skills are important to be able to come together as a team and resolve any issues that may arise. To be able to find solutions to help make the organization be successful. Interpersonal communication interactions take place between two or more people—co-workers, with customers, suppliers, and others in the marketing channel, with members of governmental agencies, between supervisors and employees, and with a wide variety of publics on a daily basis (Baack, 2012). Managers are responsible for the information needing said for the organization. Interpersonal management communication centers around business needs and acknowledge personal needs (Unknown, 2013). When a manager has ineffective communication, skills create barriers for the organization and the employees. They create barriers between their area of responsibility and upper management. A manager must utilize interpersonal skills to avoid barriers to effective communication (Unknown, 2013). A manager must be able to communicate effectively to their peers, employees, and upper management. Effective communication skills are how they are successful. A manager communicates with their employees every day. When speaking with an employee, the manager must be able to communicate with them to where they understand what is being told to them. Managers must effectively communicate with employees through coaching, performance appraisals, and disciplinary procedures (Unknown, 2013). Interpersonal communications of an employee is important. An employee should feel comfortable enough to voice his/her concerns to management without fear that they will be punished for it (Stitch, 2013). A workplace needs to have good interpersonal communication skills to have a good working environment for everyone. An employee not only has to be able to understand what the manager is saying to them, but they have to be able to show good interpersonal communication skills for others to understand them. Work morale is typically higher in facilities that encourage its employees to voice their own ideas and concerns (Stitch, 2013). When everyone works together and shows good interpersonal communication...


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