The significance of IQA is defined as monitoring the learner’s progress whilst undertaking a qualification with a provider Gravells (2012). IQA should take place to ensure the learners have received a quality service and that assessment has been correct and fair The monitoring process focuses on two main aspects the training and assessment on one side and learner’s progress on another. The monitoring process aims to insure the quality of the qualification, the credibility of the learning outcomes and the fairness of the assessment.
Assessment is one of the key elements that IQA focuses on. IQA have to insure that the assessment strategies are appropriate, the assessment activities are standardized and the assessor’s decisions are consistent, accurate and fair. IQA systems insure that the assessment is monitored and evaluated continuously to identify any actions for improvement. This also includes the continuing professional development (CPD) of assessors and internal quality assurers.
Maintenance is also a crucial element in the IQA. The prime role of the IQA is to make sure that policies and procedures are met at all times. This starts from internal policies like admission and extend to the policies set by external awarding bodies, accreditors and regulators including but not limited to Health and Safety, Data Protection Act1998, The Equality Act 2010…etc
Continuous Professional Development is another IQA function; as the IQA officer will be able to pinpoints areas of development in the academic materials and assessment activities. Analyzing student’s results will help identifying issues and trends that needs development and update. It also draws attention to the training areas that trainers and assessors will need to undertake.
Key principles of IQA involve assessor competence & consistency. Assessor