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Internal Verifiers Award Unit 1

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Internal Verifiers Award Unit 1
Why should IQA take place?
Internal Quality Assurance is the process of monitoring the learner journey within an organisation. This takes place to make sure that learners receive a quality service of learning and that assessment carried out is correct and fair allowing them to develop and progress.
The IQA process is to: plan what will be monitored, from whom and when observe training and assessor practice, and give developmental feedback sample assessment records, learners’ work and assessor decisions meet with learners and others, for example, witnesses facilitate the standardisation of assessor practice hold team meetings support assessors.
Previously it was the role of Internal Verifiers to monitor assessment of qualifications. This has now changed where as the role of the IQA is simply to monitor and evaluate the learner journey from beginning to end
The functions of IQA (1.1)
• authenticate and uphold credibility of courses/qualifications
• monitor and review the learner journey
• ensure accuracy and consistency of decisions
• manage risk
• identify issues and trends
• support and develop assessors through CPD and standardisation
If qualifications delivered are not subject to external examination then systems must be in place and robust to ensure that the quality of assessment is upheld. Assessors are monitored to ensure that assessment decisions are accurate. This is done through standardisation and internal verification. Tutors are allotted percentage sample rates based on experience and previous IV assessment. Annual assessment plans ensure that 100% of learners work is sampled to ensure consistency of delivery.
Assessment and IQA systems should be monitored and evaluated continuously to identify any actions for improvement, which should then be implemented. This also includes the continuing professional development (CPD) of assessors and internal quality assurers.

IQA cycle (1.2)

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