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Interpersonal Communication Strengths And Weaknesses

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Interpersonal Communication Strengths And Weaknesses
Strengths:

Talisha greets the client in a polite and a professional tone.

She does a good job offering empathy to the client throughout the call for any confusion regarding the credit pull.

She sets the expectations the credit was pulled only once, from the day prior.

Before ending the call, she inquires if there are any further questions or concerns.
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