Preview

Tsi Swot Analysis Paper

Satisfactory Essays
Open Document
Open Document
160 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Tsi Swot Analysis Paper
Strengths:

Talisha greets the client in a polite and a professional tone.

She offers empathy for the client's concern regarding the information provided.

The call ends strongly by inquiring if there are any other concerns and politely.

Inches:

Taking ownership- There was an opportunity to take ownership in the call to offer to follow up with the client after reaching out to TSI or transfer the client to TSI relations to assist the client further. By offering the client the phone number to call back, would not help the client obtain the information in a timely manner.

Digging deep and asking additional questions- The client stated he was provided the incorrect tracking number. We should dig deeper to inquire what tracking number he was
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Good Essays

    Critical Thinking Case Summary
    • 648 Words
    • 3 Pages

    Critical Thinking Case Summary

    - NRCC/Digging Deep: The client advised Mark that the MB never called him back and there was no NRCC filed. All TM that work for QL are held to a 24 hour return call policy if the client is stating that MB never called back we would want to do a little more digging even if the client does not provide too much information…

    • 648 Words
    • 3 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Swot Analysis For Health And Social Care
    • 200 Words
    • 1 Page

    Swot Analysis For Health And Social Care

    She remains empathetic throughout out the call, she begins to dig deep to inquire where the client is located. She suggests to refresh the screen and guides the client back to the e-sign docs to complete the docs.…

    • 200 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    MHS Intervention Case Study
    • 109 Words
    • 1 Page

    MHS Intervention Case Study

    Oberservation/ Particpation: MHS met with the client's mother at the client's home The client's mother was in a good mood. She was very open to talking and sharing the client's history with the MHS. The mother engaged in the session and showed a great deal of interest in the MHS being there to help. MHS plans to continue to build a rapport with the…

    • 109 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Case Study: Weekly Video Analysis
    • 798 Words
    • 4 Pages

    Case Study: Weekly Video Analysis

    Issue: Customers are having to call to get information on how, where, and what they need to do in order to return a product they purchased.…

    • 798 Words
    • 4 Pages
    Satisfactory Essays
    Read More
  • Powerful Essays

    Principles of providing administrative services (level 2)
    • 2546 Words
    • 9 Pages

    Principles of providing administrative services (level 2)

    Where to locate the correct name and telephone extension of whom you wish to call. This may be via a staff directory or phone book…

    • 2546 Words
    • 9 Pages
    Powerful Essays
    Read More
  • Better Essays

    SWOT Analysis
    • 1273 Words
    • 6 Pages

    SWOT Analysis

    Indiana University (IU) Health Paoli Hospital is a Critical Access Hospital in southern Indiana. IU Health Paoli serves a rural population and offers obstetrical (OB) services. The OB department offers an individualized family centered birthing setting. The hospital delivers around 130 babies annually. The mission of the OB department is to offer a personalized compassionate delivery of care and provide a quality outcome for mother and newborn. The staff on OB is all registered nurses (RN), certified in in-patient obstetrics and electronic fetal monitoring. All 14 staff members are neonatal resuscitation and advanced cardiac life support providers. 2 of the 14 RN’s are internationally board certified lactation consultants and have an 83% breastfeeding rate at discharge. Labor support offered is hydrotherapy, birthing ball, epidural and they also offer vaginal birth after cesarean. Six family practice physicians offer obstetrical services at the hospital and three of the physicians offer cesarean section services. The 2012 Annual statistics for the OB department reflected a primary cesarean rate of only 13% and no early elective deliveries prior to 39 weeks gestation. All RN’s and physicians are focused on quality, compassionate care and outcomes. All standards of care and core measures for OB care of followed and implemented to the fullest degree. The OB Nurse Director is very passionate about quality outcomes and staying patient centered with the delivery of care, decisions and policies. A special quality that all nurse’s and physicians possess on this unit is each patient, birth is a miracle. The opportunity to be present at this memorable time in each patient’s life is an honor not a job. The patient satisfaction scores and comments from NRCPicker® reflect this passion and commitment.…

    • 1273 Words
    • 6 Pages
    Better Essays
    Read More
  • Satisfactory Essays

    Julie's Dilemma Case Study
    • 161 Words
    • 1 Page

    Julie's Dilemma Case Study

    From here, great job recapping the client's concerns and offering empathy to show care and understanding of the issue.…

    • 161 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Better Essays

    Swot Analysis
    • 2063 Words
    • 9 Pages

    Swot Analysis

    Let’s face it, people all over the world love beauty. Holy wood is obsessed with it. Like many women in America and all over the world, we want to look our best, we want to look and feel beautiful. Women and some men want the gift of youth and beauty and will go to great lengths to attain it. After pondering about what I was going to write my SWOT analysis on, I decided to go for what I know best: Beauty Products! I decided to conduct a SWOT analysis on Ulta Salons and Cosmetics. The acronym, SWOT stands for strengths, weakness, opportunities and threats of a particular company.…

    • 2063 Words
    • 9 Pages
    Better Essays
    Read More
  • Good Essays

    Ethics in Action Ii
    • 693 Words
    • 3 Pages

    Ethics in Action Ii

    1. If this was your client, what would you say and do? Be specific. Why would you respond this way?…

    • 693 Words
    • 3 Pages
    Good Essays
    Read More
  • Best Essays

    Swot Analysis
    • 2815 Words
    • 12 Pages

    Swot Analysis

    I certify that I have read the assigned material on academic integrity and this paper is an original paper composed by me for this course. It has not been copied or closely paraphrased from any other source and has not been submitted as a whole, or in part, for credit in any other course at OU or any other educational institution. It has not been created or submitted for any other purpose such as a job assignment at my workplace or any other agency…

    • 2815 Words
    • 12 Pages
    Best Essays
    Read More
  • Better Essays

    Ethics in Action
    • 2542 Words
    • 11 Pages

    Ethics in Action

    1. If this was your client, what would you say and do? Be specific. Why would you respond that way?…

    • 2542 Words
    • 11 Pages
    Better Essays
    Read More
  • Satisfactory Essays

    Swot Analysis Paper
    • 188 Words
    • 1 Page

    Swot Analysis Paper

    The S.W.O.T analysis and assessment exercise helped me to recognize a couple of personal strengths and weaknesses I forgot existed. My strengths are the ability to motivate others into action, be calm in a crisis and diverse communication. For example, I realize not everyone communicates the same and the ability to recognize and adjust my style of communication to fit the other person is essential, especially in a business setting. Most of us are not experts in others’ culture and need to be flexible and sensitive (Xu, 2013) when communicating with someone outside our ethnic group. According to Roberson et al.(2017), demographic similarity will within groups generate more positive attitudes and communication, but as demographic attributes are…

    • 188 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Swot Analysis
    • 442 Words
    • 2 Pages

    Swot Analysis

    Although ADP (Automatic Data Processing) is one of the leading providers of business outsourcing solutions, it has weaknesses that negatively affect the company. One significant aspect of ADP is that the company has clients in many foreign countries, but less than only 20% of ADP’s revenues come from other regions of the world. The company has been majorly focusing on customers’ needs here in the US, keeping their clients up to date with the current laws and regulations (their HR department) and making payroll processing convenient. What they lack, though, is a diversified geographic. It’s important to concentrate on the US operations, but other countries have specific issues that may need to be handled differently. If ADP wants to expand and take full advantage of their services, they ought to pay more attention to their geographic diversification.…

    • 442 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Social Work Swot Analysis
    • 129 Words
    • 1 Page

    Social Work Swot Analysis

    He does a great job offering empathy up front to assure the client he will assist with getting access to the package.…

    • 129 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Swot Analysis
    • 512 Words
    • 3 Pages

    Swot Analysis

    This analysis of Old National Bank starts with a brief SWOT Analysis and then takes a look at the current deposit marketshare of Vanderburgh County in Indiana.…

    • 512 Words
    • 3 Pages
    Satisfactory Essays
    Read More

Related Topics