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Human Side of Change and Its Relation with Success

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Human Side of Change and Its Relation with Success
Name: ILKIM ILAYDA KIRAZ
Matriculation/Exam Number: s1158302 / B020676
Course Name and Code: Organisation Studies/BUST08011
Tutor’s Name: Dr Tom Calvard
Assignment Due Date: 27/10/2011

Question Number: 2

Text of Question: A survey by McKinsey & Company (2008) reported that two-thirds of organisational change initiatives fail. In what ways could a fuller understanding of the ‘human’ aspects of change help improve this success rate?

HUMAN SIDE OF CHANGE AND ITS RELATION WITH SUCCESS
Everyday, a new idea occur , a new technology changes our view, a new customer with novel tastes join into our market , our economic conditions change, the time is ticking away so fast that even our social and cultural values change. Considering these triggers of change, it is inevitable that change is an continuous process and each manager,regardless of their leading style, has to know how to apply effective change management in the organization if he wants to be a successful leader. Hence, understanding the human aspects of change is a key point in the process of effective change management. However, during the world war, we had army organizations that such a bureaucratic and rigid structure was useful in order to manage these organizations. There was not almost any concern of the human side of change. If there any change occurs, employees under the organization had to obey even if the change do not suit their principles. There was almost no participation and consultation of employees. Besides, it was unuseful to make an effort on understanding human aspects of change. This management style that is fulled with commands and disiplinary issues could be useful during the middle of 20th century when operating environment more stable, but as it is mentioned at the beginning things are changed now. In our high velocity environment, organizations could not be managed as before. According to Warren Bennis(1969),“bureaucractic structures cannot cope with complexity” and



Bibliography: Buchanan, D. and Huczynski, A. (2007) Organisational Behaviour: An Introductory Text, Prentice Hall, 6th edition, Chapter 18. Thompson, P. and McHugh, D. (2009) Work Organisations (4th edition), London, Palgrave, Chapter 20. Buchanan, D., T. Claydon, and M. Doyle (1999) ‘Organisation development and change: the legacy of the Nineties’, Human Resource Management Journal, 9, pp. 20-37. Caldwell, S. and Liu, Y. (2011) ‘Further investigating the influence of personality in employee response to organisational change: the moderating role of change-related factors’, Human Resource Management Journal, 21: 1, pp74-89. Conway, E. and Monks, K. (2011), ‘Change from below: the role of middle managers in mediating paradoxical change’, Human Resource Management Journal ,21: 2, pp190-203. Freese, C., Schalk, R. and Croon, M. (2011) ‘The impact of organizational changes on psychological contracts: a longitudinal study’, Personnel Review, 40: 4, pp 404-422. Hansson, A., E. Vingard, B. Arnetz and I. Anderzen (2008) ‘Organizational change, health and sick leave among health care employees: a longitudinal study measuring stress markers, individual and work site factors’, Work and Stress, 22, pp. 69–80. Loretto, W., Platt, S. and Popham, F. (2010) ‘Workplace change and employee mental health: Results from a longitudinal study’, British Journal of Management, 21: 2, pp 526-540. Peccei, R., Giangreco, S. and Sebastiano, A. (2011) ‘The role of organisational commitment in the analysis of resistance to change: co-predictor and moderator effects’, Personnel Review, 40:2, pp 185-204. Schoolfield, M. and Orduna., A. (1994, reprinted in 2001) ‘Understanding staff nurse responses to change: utilization of a grief-change framework to facilitate intervention, Clinical Nurse Specialist, 8, pp. 57-62. Skinner, D. (2004) ‘Evaluation and change management: rhetoric and reality’, Human Resource Management Journal, 14: 3, pp.5-19. Ioannis Nikolaou, Maria Vakola, Dimitris Bourantas, (2011) "The role of silence on employees ' attitudes “the day after” a merger", Personnel Review, Vol. 40 Iss: 6, pp.723 – 741.

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