HCA 250- Week 5 Assignment
Write a 700 to 1050 word paper on managing change in the workplace based on the following scenario: A major health care organization has decided to use electronic medical records. The employees in this organization are resistant to change, particularly changes that deal with technology. Change and Innovation
In today’s society companies are finding that it is more demanding that they make changes in certain departments or in the entire company. May managers are faced with the question, “How do I make successful changes?” Another issue company’s face is the resistance to changes by employees. How can a company reduce the resistance from employees? What role do human resources play in managing change? Change is a part of moving forward in the company and keeping the company successful in years to follow. To make successful changes managers, employees, and human resources need to work together in making those changes. In companies there are factors that create a need for change. Some changes are motivated from external forces, such as competition or updating technology. Other changes are motivated by internal forces, such as employee attitudes, new equipment, and redesigning of jobs. When implementing changes the person who implements those changes are called a change agent. A change agent can be a manager or a non-manager. Mangers make smaller, less drastic changes and are more cautious about the outcome. Non-managers tend to make larger, more drastic changes because they do not have to deal with the repercussion of the change (Robbins, DeCenzo, & Coulter, 2011). Once the manager or non-manager implements the changes or changes that need to take place they have to make sure that the plan is followed by employees to have the biggest chance of success. When implementing the change from regular medical record to electronic medical record the first thing that needs to happen is, the change agent...
References: APQC. (2012). HR 's role in change management. Retrieved from http://www.apqc.org/knowledge-base/download/223482/a:1:%7Bi:1;s:1:"2";%7D/inline.pdf?destination=node/223482
Richards, L. (2012). Managing change and innovation effectively can benefit any organization. Retrieved from http://smallbusiness.chron.com/can-organization-manage-change-innovation-optimal-way729.html
Robbins, S. P., DeCenzo, D. A., & Coulter, M. (2011). Fundamentals of management: essential concepts and applications (7th ed.). Upper Saddle River, NJ: Prentice Hall.
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