Preview

Growth of Online Consumerism in UK

Powerful Essays
Open Document
Open Document
1956 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Growth of Online Consumerism in UK
RESEARCH PROPOSAL
TOPIC:- The Growth Of Online Consumerism in UK

STATEMENT OF THE PROBLEM:-
Understanding the customer behaviours should move along with customer expectations, customer requirements and their purchasing trend. Since there are several internal and external factors which impact the consumer buying decisions, the consumer buying process is multifaceted. These factors that influence the purchasing decision of an individual is manifested in the stages of consumer purchase behaviour as well as the type of buying behaviour the individuals possess. Because of the fact that a customer evaluates a product or service, it would be plausible to acknowledge the motivations that influence customers to the evaluation process.
Particularly, understanding the customer buying behaviours is one of the most challenging aspects in marketing as it understands why customers do what they do or don’t. Acquiring this knowledge, however, is critical for marketers since understanding such sheds light on important things that buyers may consider as well as suggest important influences on consumer decision-making. The interests of the consumers are uphold in such a way that marketers will be able to design marketing campaigns aligned on consumer requirements. The factors that affect how the consumer makes decision is also complicated. Since every individual is different, it would be detrimental to formulate rules that explain how buying decisions are made. Why the consumers buy is perhaps one of the questions that yield many answers. Nonetheless, there are internal and external influences that could be associated with consumer buying behaviours. Internal influences include perceptions, knowledge, attitude, personality, lifestyle, roles and motivation. External influences, on the other hand, are culture, group membership and purchase situation. How both of these influences apply to online shopping is not yet known. Specifically, which among these individual

You May Also Find These Documents Helpful

  • Satisfactory Essays

    psyche of the customers and their buying motives. This chapter talks about the various behavioural patterns that govern the decision making process of a customer. A…

    • 653 Words
    • 5 Pages
    Satisfactory Essays
  • Satisfactory Essays

    ferris influence

    • 1215 Words
    • 5 Pages

    Consumers are responsible factors for the sales of any product or services. So, when a new product is launched in the market, understanding consumer’s buying behavior becomes very essential. For this marketer has to study and understand various factors which influences the customers thoughts while buying any product or service.…

    • 1215 Words
    • 5 Pages
    Satisfactory Essays
  • Best Essays

    Consumer behavior is defined in a variety of ways such as “the dynamic interaction of affect and cognition, behavior and environmental events by which human beings conduct the exchange aspects of their lives.” by the American Marketing Association. (2008). In a simpler form, consumer behavior can be explained as the actions of consumers and the different approaches a person may take to decide what to buy and the decision making process. The decision making process can be effected by many factors all related to a person or persons lifestyle. Determining that behavior can be confusing and marketers need to use research techniques to understand the consumer. Understanding the intent to buy, buying process and post purchase issues from a marketing perspective raises many questions and is an in-depth process. “The basic marketing concept hold’s that firms exist to satisfy consumers’ needs.” (2004, Solomon). Once that basic concept is understood, an organization can focus on key goals to achieve a competitive advantage. Marketing strategies are used to gain better understanding of the market, consumers, environment, supply and demand and competition. The behaviors of consumers such as personality, emotions, attitudes, learning style, and perception of the consumer helps companies design their marketing techniques. External influences are also need to be studied and factors such as culture and sub-culture, demographics, social status, and family structure helps understand the decision making process of the consumer’s behavior. For marketing strategy to succeed, the insight to the consumer’s decision-making process is a good starting point.…

    • 1547 Words
    • 7 Pages
    Best Essays
  • Satisfactory Essays

    Consumer Decision Process

    • 1042 Words
    • 5 Pages

    Q5 Consumer decision process represents a road map of consumers’ minds that marketers and managers can use to help guide product mix, communication, and sales strategies. The model captures the activities that occur when decisions are made in a schematic format and shows how different internal and external forces interact to affect how consumers think, evaluate, and act. The main purpose of this model is to analyze how individuals sort through facts and influences to make logical and consistent decisions. Consumers typically go through major stages when making decisions: need recognition, search for information, pre-purchase evaluation, purchase and post-purchase evaluation. The study of consumer behavior primarily focuses on these stages and how various factors influence each stage of consumers’ decisions. By understanding the stages in the consumer decision-making road map, marketers can discover why people are or are not buying products and what can be done to get them to buy more or buy from a specific supplier. Many companies seek to use WWW to communicate with potential customers and thus result in an interactive media called shopping in online environment which allows for very high degree of interactivity.…

    • 1042 Words
    • 5 Pages
    Satisfactory Essays
  • Good Essays

    Marketing Concepts

    • 609 Words
    • 3 Pages

    1- Consumer Behaviour. One of the most challenging concept in marketing deals with understanding why consumers behave in a certain way or do what they do (or don’t do). Two major psychological concepts are often used to explain and understand the consumer’s behaviour. The first is the so called in psychology the cognitive psychology in which the focus of the study is the mental behaviour i.e. the internal influence such as perception, memory, attention, attitude, beliefs, values, personality and buying motives. The second psychological concept is the social psychology in which the phenomenon of consumer behaviour is completely influenced by the external forces, i.e. social and referenced groups. There is no doubt that the consumer behaviour is extremely complex due to the nature of human beings differences in all the levels. Nevertheless, a common definition of consumer behaviour is the study of individuals, groups, or organizations and the processes of the buying units and the exchange processes involved in acquiring, consuming, and disposing of goods, services, experiences, and ideas. But such knowledge is critical for marketers since having a strong understanding of buyer behaviour will help shed light on what is important to the customer and also suggest the important influences on customer decision-making. Using this information, marketers can create marketing programs that they believe will be of interest to customers.…

    • 609 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Page 3 Understanding Consumer Behaviour towards Luxury Products EXECUTIVE SUMMARY Studying consumer behaviour enables marketing researchers to predict how consumers will react to promotional messages and to understand why they make the purchase decision they do. Marketers realized that if they know more about the consumer decision making criteria, they can design marketing strategies and promotional messages that will…

    • 14757 Words
    • 60 Pages
    Powerful Essays
  • Good Essays

    Personal Consumption Journal Project MK 385 Consumer Behavior In today’s world of various products and services, businesses aim to excel and lead the competition by marketing the most number of consumers, which is a full time endeavor of business. To survive in the market, a firm or an organization has to be constantly innovating and understand the latest consumer trends and tastes. Marketers need to understand consumer behavior because the decision-making process for consumers is anything but straight forward. Consumers’ behaviors and their purchasing patterns is a huge advantage to understanding the way customers think and the reason for their purchases. Therefore, the study of consumer behavior is important because it allows the marketers to understand the factors which influence the customer’s thoughts while buying any products or services. There are many factors that can affect this process as a person works through the purchase decision, such as external, internal, and marketing influences. For example, culture, group, or purchase situation are just a few of external influences. Perceptual, attitude, personality, lifestyle, roles, and motivation are a few of internal influences that can affect a consumer’s purchase decision. Marketing strategies, such as price, product, place, and promotion influences the consumer as well. The number of potential influences on consumer behavior is endless. However, by understanding the key influences, marketers can adapt and improve their efforts to take advantage in a way that will satisfy both the consumer and marketer.…

    • 1905 Words
    • 8 Pages
    Good Essays
  • Satisfactory Essays

    Consumer behaviour is the rational choices a customer makes before buying a particular product or service, this includes their preferences, attitudes and intentions. Companies and businesses such as supermarket brand Sainsbury’s need to understand how consumers behave and what their behaviour is when it comes to buying certain products and services. This is because knowing a consumer’s behaviours can help a company tailor a particular promotion that will be effective in attracting customers, another reason is that they can then retain existing customers and also gain potential new customers through different advertising campaigns or promotions such as ‘buy one get one free’. The importance for Sainsbury’s to understand consumer behaviour is…

    • 228 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Trying to determine how consumers make decisions is at the core of strategy for marketers as the work to maneuver the various principles of marketing. Consumers have their own maneuvering to do as they seek to determine which products and services to buy or not buy, which brands to use, and which brands to ignore. This paper will examine the major decision-making elements that guide the decision making processes used by consumers and to provide clarity when attempting to find the right mix of variables to market a product or services.…

    • 632 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Research Skills ‘The effect of marketing on individual’s buying decisions’ Research There are various factors that companies must consider when they research a customer’s buying behavior. These include the customer’s personality, gender, self-concept and their state of life.…

    • 1360 Words
    • 6 Pages
    Best Essays
  • Powerful Essays

    Consumer Behaviour

    • 1311 Words
    • 6 Pages

    After all, the purpose of marketing is to influence the perception of customers. The aim of the report is to discuss how the perception influences the consumer buying behavior.…

    • 1311 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    Mehdi Research

    • 3678 Words
    • 15 Pages

    The agenda of this report is to analysis the customer purchase patterns and the different factors that influence the customer decision making for purchasing any particular product or acquiring any services. The data analyzed in this report will give a general perspective in respect to consumer behavior. This can be helpful in making marketing strategies using a set of marketing mix relevant to the…

    • 3678 Words
    • 15 Pages
    Better Essays
  • Powerful Essays

    Customers do not usually make purchases without thinking carefully about their requirements. Wherever there is choice, decisions are involved, and these may be influenced by constantly changing motives. The organisation that can understand why customers make decisions such as who buys, what they buy and how they buy will, by catering more closely for customer’s needs, become potentially more successful.…

    • 2085 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    * With reference to models and products of your choice, describe both the Consumer Buying Process and four common types of behaviour that consumer’s exhibit.…

    • 6602 Words
    • 27 Pages
    Powerful Essays
  • Best Essays

    Fomo

    • 2641 Words
    • 11 Pages

    Consumer Behaviour Brijball Parumasur & Robert-Lombard (2012: 2) state that: “The study of customer behaviour focuses on how individuals, groups and organisations select, buy, use and dispose of goods, services, ideas, or experiences to satisfy their needs and wants.” The behaviour of consumers has a vast influence on the operation and running of businesses globally; and in most cases, directly impacts their probability of long-term survival (Brijball Parumasur & Robert-Lombard, 2012: 2). It is therefore vital for businesses to seek understanding of consumer behaviour; particularly…

    • 2641 Words
    • 11 Pages
    Best Essays