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Explain Why Effective Communication Is Important In Developing Positive Relationships With Children And Adults

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Explain Why Effective Communication Is Important In Developing Positive Relationships With Children And Adults
TDA 3.1 1.1 Why effective communication is important in developing positive relationships with CYP & adults.

To make communication effective – be clear/precise/simple, relevant, positive fun and calm. Consistent, repetitive – be able to rephrase if unclear using a different method maybe a white board. Be inspirational not negative. Constructive and positive criticism goes both ways (adults). Non-verbal, using facial expression, positive body language promotes an approachable and open communication path.
The behaviour and actions of adults in front of children can have a lasting effect; acting in a good manner promotes the same in the children. Children learn by copying those around them. If you are calm and do things softly then
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Use eye contact, body language and correct facial expressions for the situation. Listen attentively. When communicating with small children get down to their level, and respond even if it is with a smile or the correct noise like a mmmmm, yes, mmmmm. Ensure you look at the person and not around the room to show an interest in what they are saying, answer them, encourage them, be interested, engage in a fuller answer or comment if you feel you can, maybe encourage them to think about what they have said and provide their own answers.
There are a couple of different communication models one of which is Shannon’s model. In 1948 Claude Shannon introduced his idea that one person can send a message with the use of a transmitter i.e. computer or phone, this can receive interference (Noise) on transfer; the other person is the receiver. The diagram below shows how communication happens and also shows what could go
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If this were the case the CYP & adults would have to be made aware from the beginning that their information will have to be shared. There are times when this could be unsafe or inappropriate. For instance if a CYP or adult had made a statement to a staff member about a form of abuse from a member of their family then it may not be appropriate at that exact time to call the family in. This may be dependant on the situation, a time to call other professional bodies in to school to ensure the CYP or adults safety.
Whistle blowing is a time when confidentiality could be breached. There could be information that has been escalated to the senior management team in a school and nothing has been done about it, or it is blatantly obvious that nothing is going to be done about it. Maybe where a member of staff has been told to keep quiet or ignore something by the SMT that needs to be moving to other professional bodies then that is the time for the Whistle blower to speak out to the authority concerned. This unfortunately means a breach of confidentiality but it has to be done or harm may come to someone as a result of no action. There may sometimes be a time when confidentiality protocols have to be breached for example if a child is at risk from living in a dangerous

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