Preview

Easy Jet E-Marketing

Powerful Essays
Open Document
Open Document
5229 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Easy Jet E-Marketing
Easy Jet E-Marketing

Management Summary
This is a report about the e-marketing management of the easyJet airline which is one of the airlines which has embraced the concept of online bookings. Under this arrangement, the company has been able to cut a portion of the market and its customer base has been rising since it started online bookings in 1998. The company has been able to commence other service and integrate them with its websites such that customers have more access to various services through one search engine. This has helped the company to grow and diversify its range of product.
EasyJet was founded by Sir Stelios Haji-loannou in 1995 as a family business. Up to date, the family remains a major shareholder in the airline which is now referred as easyJet PLC. The founder also owns a group of other companies which own the brand name easy although there is not cross-shareholding between the easyJet and other easyGroup which is the licensee company. Although the group operates separately, there are some cross marketing agreement that are shared between the airline and the other groups.
The airline operates from Hangar 89 at Luton Airport. But contrary to other airline which have their headquarter reflecting their status in the market easy Jet has a simple headquarter which is a bright orange building which represent it low-cost ethos.
Since April 1998, the company became some of the airlines which embrace the use of internet in selling it seats. Currently it is estimated that 95% of all the seats in the company are sold over the internet which has made one of the leading internet retailer in the European market.
Marketing can be defined as a management process that is responsible for identify and satisfying what the customer requires which is done for a profit. There have been many ways in which marketing has been carried out but the news strategies have been through the use of e-tools like the internet. It has been used to do research on to know



References: • easyJet.com, 2008, Company overview, Retrieved from http://www.easyjet.com/EN/About/Information/index.html on 14th April 2008 • easyJet4parkign.com, 2008, Parking made easy, Retrieved from https://www.easyjet4parking.com/ on 14th April 2008

You May Also Find These Documents Helpful

  • Best Essays

    Jet2 stakeholders

    • 2343 Words
    • 10 Pages

    Market Share: The low-cost airline industry is dominated by a few large companies. (See appendix 1). Jet2.com’s main competitors are Easyjet, Ryanair and British Airways. However it is very difficult to determine all the competitors due the company’s diversified presence in more than 10 countries. In the UK there are 7 other low-cost airlines which shape the market creating more competition.…

    • 2343 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    EasyJet is a British airline carrier that is based at London Luton Airport. EasyJet is the largest airline of the United Kingdom, by number of passengers carried, operating domestic and international scheduled services for over 700 routes in 32 countries.…

    • 3494 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Easy Jet

    • 1113 Words
    • 5 Pages

    EasyJet Airline Company Limited headquartered at London Luton Airport is the UK’s largest budget airline measured by number of passengers carried, operating domestic and international scheduled services. Easy Jet has grown through a combination of acquisitions and base openings fuelled by consumer demand for low-cost air travel. Ryanair another budget airline is currently Easyjet’s biggest competition. EasyJet has adapted cost-cutting measures such as not selling connecting flights or providing complimentary snacks on board. The key points of this business model are high aircraft utilisation, quick turnaround times, charging for extras and keeping operating costs low however EasyJet flies mainly to primary airports. EasyJet also focuses on attracting business passengers by offering convenient services such as the "Flexi fare" which allows free of charge changes to the flight within a window, speedy boarding and a checked in bag.…

    • 1113 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Marketing 571

    • 865 Words
    • 4 Pages

    Classic airlines are the fifth largest airline in the world. Classic is currently servicing 240 cities with its 375 airlines. Like many airlines that have seen decline in sales, Classic airlines have begun to see an increase in cost as well as a decrease in customer demand for their services. This has created a need for the company to make significant changes in the way they current operate their business. The setbacks this company faces are both internally and externally. Classic will look to their internal marketing team as a resource to find possible solutions that will allow them to fix the company.…

    • 865 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Apply Porter to Easy Jet

    • 599 Words
    • 3 Pages

    The threat for easyJet of new entrants stems mostly from rival budget airlines flying short haul. Capital requirements are high to establish an airline, and there are already signs that the market is becoming saturated (which may lead to an eventual market rationalisation). easyJet already enjoys economies of scale and therefore has a cost advantage over any new entrant. The brand is well known and highly publicised, again, something which a new entrant would struggle to replicate.…

    • 599 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Mkt/571 Marketing Solution

    • 2473 Words
    • 10 Pages

    Classic Airlines has is ranked in the top five of the world’s largest airlines. As one of the largest, it does not come without its company concerns of daily operation and consumer insight. Classic’s consumer rewards program has seen a 19% decrease in members and among those remaining a 21% decrease in booking flights (University of Phoenix, Classic Airlines). Finding the proper balance between consumers and the company, and remaining there continuously is the challenging part of business. Classic Airlines has much to change and not just one course of action could be the proper adjustment to boost the sales figures.…

    • 2473 Words
    • 10 Pages
    Better Essays
  • Good Essays

    easy jet

    • 990 Words
    • 3 Pages

    Apart from having a well-known brand name, easyJet understands that besides focusing solely on price competition, you need innovative ideas and products to make your company stand out from competitors. According to their website, one of their key values is…

    • 990 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Air France

    • 591 Words
    • 3 Pages

    In an airline industry, companies had been suffered with low returns, bankruptcies and ever-fluctuating demand. Air France has been preventing the situation by developed strategies such as a progressive operating lease, short- or medium term lease of substantial part of fleets to reduce capacity and cost. Since 2006, the traffic of air travel has been growing rapidly, which created a competitive landscape in the airline industry and also the emergence of e-commerce as a direct to consumer sales. Air France took those opportunities by providing online services on direct website, but after a while aggregators and metasearchers who offer beyond services appeared, which make the direct website had difficulty to compete. Media Contact, hired by Air France, has been developing strategy to optimize performance on Search Engine Marketing campaign to increase net revenue gained through online channel and return on investment spending, as well as efficiency of driving visitors to site and convert them to consumers through the conversion funnel at the minimum cost.…

    • 591 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Figure 1: Top Ten U.S Airlines International Schedules Enplanements, 2008 {draw:frame} {text:bookmark-start} American Airlines engagement in E-Business {text:bookmark-end} AA website has more than 1.6 million site visits per day. AA is deeply dependent on e business as their website involves functioning of many online distribution channels doing business online 24-7. To add to that, at AA.com customers are provided with comprehensive services such as, they can search for and book low fares and award travel; select seats; make hotel, rental car and cruise reservations; get flight arrival and departure information; sign up for flight status notification and even check in and print boarding passes. Providing such services to customers involves aligning with other business partners and stakeholders via online alliances. Other services are, availability of RSS feeds at their website, customers can manage their personalized AAdvantage account online, as well as sign up to receive emails, get customized DealFinder SMS alerts and also customers can compare various flight fare options according to their choices online. Additionally, AA has done localization and adaptation of website in terms of language, pricing, advertisements, communication with local stakeholders and culture for international markets covering North America, Caribbean, South America, Central America, Europe, and Asia and the Pacific. AA.com has twice received the World Travel Award for World's Leading Airline Internet Site. (American Airlines, 2009) Surveys done by SITA (2008) on priorities or reasons for IT investment by airlines given in table 1 below, four main priorities have been identified. Figure 2: Priorities in the IT investment decision {draw:frame} Therefore, it is trend in airline industry to adopt technology, it is not different or strategic of AA to invest in technology; they need to do it to survive in the industry. It can also be confirmed by BDC consulting e-business…

    • 2467 Words
    • 10 Pages
    Best Essays
  • Satisfactory Essays

    Travel and Tourism

    • 913 Words
    • 4 Pages

    Thomson Airways was founded in 1962 but as the Britannia Airways when the company first started. It was later rebranded to Thomsonfly in May 2005. However, the company went through several other airlines procedures. Other companies were introduced and sold or bought into the Britannia Airways. Euravia was founded in January 1962 and later in December 1964 was renamed to Britannia Airways. 1979, Orion Airways was founded by Horizon Holidays but later on was owned by one of the largest brewing firms; Bass Brewery and InterContinental Hotels Group. In 1989, it was sold and merged with Britannia Airways and was rebranded as Thomsonfly in May 2005.…

    • 913 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    SWOT Analysis: Air France

    • 773 Words
    • 4 Pages

    A very well established airline serving 270+ destinations worldwide with a fleet size of over…

    • 773 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Silverjet Case Study

    • 787 Words
    • 4 Pages

    Sliverjet was a British airline company established as a business only service based in Luton airport in 2004 by Lawrence Hunt. Before the launch of the flights he secured sufficient funding to start trading in AIM (London Stock Exchange) in 2006. The company has achieved great successes until a report written by Huxley after the increase in fuel prices about the future of all-business class airlines companies, the report caused great concern for customers and travel agencies; this affected all business class companies including Sliverjet. In May 2008, trying to secure more funds to improve the company’s financial situation; the company borrowed a loan from Viceroy Holdings a Middle Eastern investor, However, the company could not secure the amount of money that they needed urgently to save the company’s future. The company’s shares were suspended later in 2008 and it suspended its operations and the company later went into liquidation.…

    • 787 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Marketing Mix Easyjet vs Klm

    • 3486 Words
    • 14 Pages

    EasyJet Airline Company Limited is a British airline with headquarters in London Luton Airport. EasyJet plc is the parent company and is listed in the London Stock Exchange.…

    • 3486 Words
    • 14 Pages
    Powerful Essays
  • Better Essays

    Table of Contents {text:bookmark-start} Definning e-commerce {text:bookmark-end} There are nearly as many definitions of e-commerce as there are contributions to the literature. (Damanpour, 2001) defines e-commerce as “any net business activity that transforms internal and external relationships to create value and exploit market opportunities driven by new rules of connected economy”. E-commerce is a “disruptive” innovation that is radically changing the way organizations do business (Macgregor and Vrazalic, 2007). In other words a organization who do majority of their sales via internet, electronic procurement and electronic payment. As in the given case of RYANAIR AIRLINES. {text:bookmark-start} Ryanair Airlines in brief {text:bookmark-end} In January 2000, Ryanair introduced Europe`s largest travel website-www.ryanair.com. And within three months the site was recording 50000 bookings per week. The website also facilitated car and hotel rentals, rail service and travel insurance. Comparing the bookings profiles of Ryanair with its industry competitor, Aer Lingus,77.9% of booking were done on website whereas Aer Lingus bookings on website was 58.1%. Source: (Nuts Southwest Airlines) {text:bookmark-start} Macro-Environmental Factors {text:bookmark-end} Sociocultural Issues Ryanair`s ratio of passenger per employee was 4035, which compares with Southwest passenger per employee of 2035. A primary factor contributing to Ryanair higher number of passenger per employee is subcontracting of ground handling activities to independent contractors at all airports other then Dublin. Also Ryanair is in the third year of its stock option pragramme where it offers its employees stock options and other rights to purchase ordinary shares. All staff is benefited from extensive travel concessions in Ryanair and discounted travel with other carrier. {text:bookmark-start} Technological Issues {text:bookmark-end} To keep up, the airlines are transforming itself ticketless…

    • 1886 Words
    • 8 Pages
    Better Essays
  • Better Essays

    Fallen Star

    • 857 Words
    • 4 Pages

    Back to Silverjet, here is some information about it. Silverjet Aviation Limited was established in 2004 by Lawrence Hunt – a successful businessman. The airline secured two Boeing 767-200 aircraft in August 2006 and began its all-business class service from London to New York in January 2007. It was huge achievement for Mr. Hunt because Silverjet had developed rapidly and strongly. “We launched a whole new business model and level of service. Our target was 80% load factor in ninth months - we got there in seven. We did not receive one complaint” said Mr. Hunt. Silverjet had been chosen as the best airline of the year by the Sunday Times.…

    • 857 Words
    • 4 Pages
    Better Essays

Related Topics