Does Marketing Sharp the Needs and Wants of Customers or Reflect the Needs and Wants of Customers

Topics: Marketing, Management, Customer service, Sales, Strategic management, Advertising / Pages: 5 (1031 words) / Published: May 15th, 2011
Since as we knew marketing came to people’s life in the 1950s and 1960s.With the rapid improvement in marketing, there is an strong argument, which is marketing shapes the needs and wants or marketing reflects the needs and wants of customers. People used to define that marketing is selling goods which people do not really need. However, marketing concept defined as “achieving organizational goals depend on determining the needs and wants of target markets and delivering the desired satisfaction more effectively and efficiently than competitors” (kotler, 2008). International markets are always changing. Facing the challenges of globalization of markets, the economy of regionalization and transnational business, business operators face a fierce competition in the market. They must establish the correct concept of marketing, a rapid and flexible response mechanism. Marketing is a key factor for business success. Achieving good performance businesses are all based on marketing for their own development-oriented. Marketing concept requires enterprises to adopt a consumer-centric approach, the production and sale of the reality that meet customer needs and potential needs of the goods, and to evaluate whether the enterprise to achieve customer satisfaction as the level of marketing standards. Marketing is to meet the needs of the people, meeting needs and desires of customer is the starting point of marketing.(Schmitt, 2001) The purpose of marketing is to satisfy needs of customers. In the highly competitive market, how to build competitive advantage is the key to success. Modern marketing concept that is the key to achieving organizational goals, correctly determine the target market's needs and desires. Moreover, they can supply and provide desired satisfaction more effectively than competitors. Company must establish and maintain long-term stakeholders, especially the good relations with customers.

The reasons for who agree that Marketing shapes needs and wants

References: Drucker, P,2005, “Relationship marketing in consumer markets”,accessed 12/03/2011, Kotler, P,Adam,S ,Denize,S&Armsrong,G 2008,Principles of Marketing,Frenchs Forest, Australia Schmitt, B 2001, “Experiential marketing: How to get customers to sense, feel, think, act, and relate to your company and brands”, accessed 12/03/2011, 朗读 显示对应的拉丁字符的拼音   字典 - 查看字典详细内容

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