Diversity Management and Cultural Intelligence
CARROLL 1
Shavasia K. Carroll
Current Issues in OB
Final
Diversity Management and Cultural Intelligence
Diversity Management and cultural intelligence is the crucial keys in today’s workforce to successfully compete in a global marketplace. Corporations can no longer use lack of cultural intelligence as an excuse. Organizations pursuing global success must embrace diversity in their thoughts, actions, and innovations. Diversity doesn’t just focus on making the numbers, but how the organization’s business model is rooted authentically with its people. More and more leaders are realizing that they just don’t connect naturally with the changing face of global consumers. In today’s global workplace, diversity management and cultural intelligence are an instance business necessity.
Diversity management, known originally as a US concept, is defined in
Managing
Diversity towards a Global Inclusive Workplace by Michalle E. Mor Barack as “the voluntary organizational actions that are designed to create greater inclusion of employees from various backgrounds into the formal and informal organizational structures through deliberate policies and programs”. Operating as a strategic approach to human resource management, diversity management uses top practices in recruitment and retention, resource groups and mentoring, diversity management enhances talent development and workforce diversity through application of diversity metrics and diversity benchmarking.
Not only referring to previous discriminated or unprivileged groups, diversity management is a combination of similarities, differences, and strains that could exist among a
CARROLL 2
multicultural concoction (Mor-Barak, 2011).
According to
Cultural Intelligence by Christopher Earley and Elaine Mosakowski,
“cultural intelligence picks up where emotional intelligence leaves off”. Cultural intelligence, or CQ, is understanding and recognizing the beliefs, values, attitudes, and behavior of others and applying it
Shavasia K. Carroll
Current Issues in OB
Final
Diversity Management and Cultural Intelligence
Diversity Management and cultural intelligence is the crucial keys in today’s workforce to successfully compete in a global marketplace. Corporations can no longer use lack of cultural intelligence as an excuse. Organizations pursuing global success must embrace diversity in their thoughts, actions, and innovations. Diversity doesn’t just focus on making the numbers, but how the organization’s business model is rooted authentically with its people. More and more leaders are realizing that they just don’t connect naturally with the changing face of global consumers. In today’s global workplace, diversity management and cultural intelligence are an instance business necessity.
Diversity management, known originally as a US concept, is defined in
Managing
Diversity towards a Global Inclusive Workplace by Michalle E. Mor Barack as “the voluntary organizational actions that are designed to create greater inclusion of employees from various backgrounds into the formal and informal organizational structures through deliberate policies and programs”. Operating as a strategic approach to human resource management, diversity management uses top practices in recruitment and retention, resource groups and mentoring, diversity management enhances talent development and workforce diversity through application of diversity metrics and diversity benchmarking.
Not only referring to previous discriminated or unprivileged groups, diversity management is a combination of similarities, differences, and strains that could exist among a
CARROLL 2
multicultural concoction (Mor-Barak, 2011).
According to
Cultural Intelligence by Christopher Earley and Elaine Mosakowski,
“cultural intelligence picks up where emotional intelligence leaves off”. Cultural intelligence, or CQ, is understanding and recognizing the beliefs, values, attitudes, and behavior of others and applying it
Cited: Bernardi, E., & De Toni, A. F. (2009). MANAGING CULTURAL DIVERSITY: INTEGRATION VALUES AND MANAGEMENT SKILLS Llopis, G. (2011). Diversity Management Is the Key to Growth: Make It Authentic. Forbes Earley, P., & Mosakowski, E. (2004). Cultural Intelligence. Harvard Business Review Cultural Intelligence (2012). Working Successfully With Diverse Groups.