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Dick Spencer

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Dick Spencer
AGBONIFO I. STEPHEN ASSINGMENT CASE #1, DICK SPENCER 06 SEMPTEMBER, 2010

The article of Dick Spencer describes the meeting between Dick Spencer, a successful businessman and a couple of his friends who were university professors. The conversation of their meeting dwelt on Spencer and the “management issues” he encountered at Tri-American Company both as an assistant manager in the company and then a plant manager of the Modrow branch. The management style of Spencer was examined in detail by the article and a number of problems that he encountered were revealed. This paper is based on the information provided in the article and is divided into two sections. The first section discusses four reasons for the difficulties that Dick Spencer encountered. The second section offers suggestions that Dick Spencer could have used to address the Issues he encountered.

REASONS DICK SPENCER ENCOUNTED DIFFICULTIES

The myriad of problems faced by Dick Spencer can be traced to four causes. The issues began with Dick Spencer having a dramatic shift from a sales person position where he had fame and was recognized as an outstanding employee and have carved a name for himself to a position in management. His management style and strategy was often considered too strict coupled with the fact that he developed a habit of walking around his organization; these issues conflicted with the work flow in Tri American Company, producing low morale and a resistance to change among employees. This shift highlighted some shortcomings in his career as a manager and thwarted some of his efforts to produce an immediate positive change around the company.

RESISTANCE TO CHANGE

Structural inertia is another name for resistance to change and is a resistance that is rooted in the size,



Citations: Michael T. & Charles O. (November 1999). Leading Change and Organizational Renewal. Retrieved from http://hbswk.hbs.edu/item/1156.html Atkinson, P Estienne D. B. The Menace of Micromanagement. (2004) Retrieved from http://www.hodu.com/micro.shtml

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