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The roles of managers and individuals

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The roles of managers and individuals
Roles of Managers and Individuals Paper
Roles of Managers and Individuals Paper
Managing the change process in an organization can be difficult for all individuals’ involved included management as well as the employees. A manager’s role during the process is to be positive, honest, and supportive by providing as much information as possible to the employees involved in the change. Most importantly the manager should lead by example and the employees will follow. An individual’s role during the change process is to keep an open mind and embrace change and look at it an opportunity not instead of a negative threat.
Various Roles of Managers and Individuals
The role of a manager during the change process is to (1) lead by example, (2) treat your employees with respect, (3) provide honest answers to their questions, (4) pay attention to how people are reacting to the change, and be prepared to react and reassure the employee of any uncertainties. An individual’s role in the change process is to keep an open mind, do not resist the change, but it embrace change and do not fear the unknown or be afraid that you may not have a job when the process is complete.
Two Types of Change Agents
Outside agents usually are outsourced, they are individuals who do not work for the company and brought in to assist with the change process as an objective opinion. However, these individuals do not have the knowledge of the company and their values and how the employees may perceive the company as it is today. An outside agent will leave once the change process is complete, therefore they have no personal stake in whether the process is successful or if the employees are happy and satisfied.
An internal agent is an individual that currently works for the organization and they have a personal stake in the outcome of the change process. An internal agent is aware of the current values and beliefs of the company and they are more sensitive to the employee’s


References: MindTools. (n.d.). Retrieved from http:///www.mindtools.com/pages/article Palmer, Ian. Dunford, R., & Akin, G. (2006). Managing Organizational Change. Retrieved from The University of Phoenix eBook Collection
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