Three in the Middle: The Experience of Making Change at Micro Switch
Micro Switch, founded in 1937 and acquired by Honeywell Inc. in 1950, is a division that has long been known as an innovative industry leader in switches, sensors and manual controls. During the transition from electro-mechanical to electronic and solid state, Micro Switch enlisted the assistance of 49 year Honeywell employee to maintain their competitive edge within an ever changing market. With an internal shake up intended to preserve the organization’s reputation, as well as improve their downward decline, middle managers are left to ponder if “something had gone wrong, or as this the way a successful change was supposed to feel” (Lenan, Stone, 2008, pg.194, para. 1).
Case Summary and Problem Definition
Economic issues began arising during the switch from electro-mechanical to electronic and solid state during the late 1970’s and early 1980’s. The apparent regression was in full force by 1985 and it took two years of plummeting for Micro Switch to enlist the help of Ramon “Ray” Alvarez in 1897. Alvarez had created a significant track record for himself and thus reinforced this decision. He had not only been a Honeywell employee for 49 years, but also a history of turning around two other Honeywell divisions. Alvarez developed a three year plan to not only reignite Micro Switch’s competitive edge, but to also facilitate performance excellence. Despite his reputation for being psychologically intimidating, Alvarez was able to move cautiously enough in the beginning to gain support from senior managers, but did not necessarily set the tone for factory workers and lower level employees.
In this three year plan, Alvarez devised three different strategies to go about achieving this mission. First was to create a mission statement as well as a new vision: “growth through
References: Hunt, J. (2009). Top 7 Strategies Change in an Organization. Retrieved March 30, 2009, from Christopher M. Knight 's Top 7 Business Web site: http://top7business.com/?id=398 Leban, B., & Stone, R. (2008). Managing Organizational Change: 2nd Edition. Hoboken, New Jersey: John Wiley & Sons, Inc..