Developing Yourself as an Effective Human Resources Practitioner

Topics: Customer, Management, Human resource management Pages: 6 (1419 words) Published: June 28, 2014
CIPD – Certification Foundation level Human Resources Practice Developing Yourself as an Effective Human Resources Practitioner

Introduction

This report will be divided in 2 activities, first, a brief description of the CIPD Professional Map, which will help us have a better understanding of the knowledge, skills and behaviours required to be an effective practitioner. The second activity will specify how an HR practitioner can ensure the services they provide are timely and effective.

Activity 1 – Brief summary of CIPD Human Resources Professional Map

The CPID Professional Map it’s a tool developed to help HR professionals understand what they need to know and do in each level of their careers. The Map is presented to us divided in 4 main sections:

It begins with the Core professional Areas - These 2 areas are the center of the map and relevant for all no matter what level or position you work in HR, and they are: Insights, Strategy and Solutions - This professional area underpins the direction of the profession as an applied business discipline. This area also allows HR Professionals, to develop actionable insights and deliver situational HR solutions. Leading HR - This professional area focuses on HR Professionals that are active and insight-led and are actively leading others who own, shape and driving the organization. They develop the organization across 3 main areas of leadership: Personal leadership, leading others and leading issues. Then it describes the Specialist Professional Areas - the 8 specialist professional areas identify what you need to Know and to do, in each of the 4 bands. These are Organisational design, Organisational development, Resourcing and talent planning, Learning and development, Performance and reward, Employee engagement, Employee relations and finally Service delivery and Information, one of the areas I’m most interested, here we have to ensure that Hr services and information are delivered effectively, efficiently and timely and data is manage in a professional manner.

To become effective there are 8 behaviours, these behaviours describe how an HR professional should carry out for their successful accomplishment and they are: 1. Curious – interested, willingness to learn and to develop, growing within an organization 2. Decisive thinker – uses information to make defendable decisions 3. Skilled influencer – ability to persuade in order to gain the necessary support 4. Personally credible – builds a reputation of professionalism at all times adding value to the organisation 5. Collaborative – team work, able to work with people of all levels 6. Driven to deliver – determination to get the job done using all resources to deliver the best result 7. Courage to challenge – confident to speak up, challenging others even in unfamiliar circumstances 8. Role model – impartial, straightforward, leads by example.

There are also 4 bands that defines what professionals need to do to progress through the bands in order to develop their careers. Going from band 1 which reflect the people carrying out administrative and support activities up to the requirements needed in people in leading roles who make decisions and are responsible for the development of HR strategy.

My role in HR

Unfortunately for the time being I’m not working in HR but having a background of HR Administrator I would have to chose Service delivery and information as the professional area that best reflects my experience. I have placed myself at Band 1(or even before that), despite my short experience working in HR I developed interest in that particular area and would like to proceed my career in that direction. Considering Band 1 the activities and knowledge specified within this role would be: Activities

Provide the relevant information and advice to managers and employees Keep accurate records of case history
Delivery service excellence, customer care even through times of...

References: www.cipd.com.uk
http://www.cipd.co.uk/cipd-hr-profession/profession-map/
http://www.cipd.co.uk/cipd-hr-profession/profession-map/professional-areas/service-delivery-information.aspx
http://www.cipd.co.uk/community/freesummaries/whatismeantbycustomerservice.htm
http://www.cipd.co.uk/hr-resources/factsheets/employee-communication.aspx
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