Preview

consumer behaviour

Powerful Essays
Open Document
Open Document
1636 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
consumer behaviour
1. Comment / Explain / Answer the following
a) Compare and contrast Howard and Sheith model and Nicosa model
These different decision making models are approaches the problem of consumer decision making differently. The Engel-Kollat-Blackwell model is essentially a conscious problem solving and learning model of consumer behaviour. This model has a good description of active information seeking and evaluation processes of consumer. The information processed in this model is the stimulus. The consumer¡¦s decision processes act upon this stimulus in order to determine a response to it. These models attempt to explain each stage and show interrelated between the stages of consumer buyer behaviour from the stimulus, through the purchase to post purchase behaviour.
The Howard-Sheth model (1969) is a learning model designed to explain the brand choice of an individual faced with several choice alternatives. This model is an attempt to explain rational brand choice behaviour within the constraints of limited individual capacities and incomplete information. This model can divided roughly into four fundamental parts- (1) stimulus input variables, (2) exogenous variables, (3) sequential output variables, and (4) the ¡§internal state of buyer.¡¨ However, the limitation of this model is that it has little practical value for marketing practitioners.
The two major advantages of the Howard-Sheth model are following: (i) It has been partially tested empirically, thus establishing some credibility for the model (ii) The model is also a dynamic model Overall the Engel-Blackwell-Miniard model provides more comprehensive and accurate comparison with Howard-Sheth model. The two models are similar in as much as they both propose a rational consumer, but one who is prepared to satisfies where appropriate. The environmental influences of the Engel-Blackwell-Miniard model compare directly to the exogenous variables as outlined in the explanation of Howard-Sheth

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Consumer Decision Process

    • 1042 Words
    • 5 Pages

    Consumer decision process represents a road map of consumers’ minds that marketers and managers can use to help guide product mix, communication, and sales strategies. The model captures the activities that occur when decisions are made in a schematic format and shows how different internal and external forces interact to affect how consumers think, evaluate, and act. The main purpose of this model is to analyze how individuals sort through facts and influences to make logical and consistent decisions. Consumers typically go through major stages when making decisions: need recognition, search for information, pre-purchase evaluation, purchase and post-purchase evaluation. The study of consumer behavior primarily focuses on these stages and how various factors influence each stage of consumers’ decisions. By understanding the stages in the consumer decision-making road map, marketers can discover why people are or are not buying products and what can be done to get them to buy more or buy from a specific supplier. Many companies seek to use WWW to communicate with potential customers and thus result in an interactive media called shopping in online environment which allows for very high degree of interactivity.…

    • 1042 Words
    • 5 Pages
    Satisfactory Essays
  • Good Essays

    Consumer Behaviour

    • 1304 Words
    • 6 Pages

    In this assignment I will be analysing the following; a case study presented on how holiday decision making varies from the traditional problem-solving model of consumer decision making.…

    • 1304 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    Consumer is considered as very important person to a marketer. A consumer decides what to buy, when to buy, for whom to buy, why to buy, from where to buy and how much to buy. To become an efficient marketer, one must know the likes and dislikes of consumers for his product. In the last fifteen years, various models have been developed for explaining the manners of consumers’ in common decision-making circumstances. A lot of these models are impressive in scope, but their strength to explain the behaviour of consumers has been considerably concealed. In fact, the majority research attempts so far have only been directed towards particular segments of the models rather than at the entire models. During a main study which endeavoured the testing of the entire Howard-Sheth model, the authors realized that many variables involved measurement and substantial definitional problems (Farley and Ring 1970).…

    • 3461 Words
    • 14 Pages
    Powerful Essays
  • Best Essays

    Bibliography: 1. Richarme, M. (2005). Consumer Decision-Making Models, Available: www.decisionanalyst.com/.../ConsumerDecisionMaking... - United States. Last accessed 10th Jan 2012. [pic][pic]…

    • 3220 Words
    • 13 Pages
    Best Essays
  • Good Essays

    Psychology in Marketing

    • 626 Words
    • 3 Pages

    In today’s consumer market, much attention is paid to the psychology of the consumer. It is the leading factor in determining if a product will be marketed, when it will be marketed and where it will be marketed. To make these determinations companies have focused on certain psychological concepts. Examples of the psychological concepts and how they are used will also be discussed in this paper.…

    • 626 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Analysis of Cdp Model

    • 5001 Words
    • 21 Pages

    The author had chosen three models with different level of complexity to create a clear comparison and to demonstrate that every consumer decision making models has a value, it is all depends on how and where a marketer use one particular model.…

    • 5001 Words
    • 21 Pages
    Powerful Essays
  • Satisfactory Essays

    Victoria Secret

    • 410 Words
    • 2 Pages

    The buyer decision process is for when a consumer faces a new and complex purchase situation. The first step is need recognition. The need can begin when someone either sees and advertisement or talks with a friend and it triggers the need. The second step is Information Search. An interested consumer may or may not search for more information on a product. If a consumer’s drive is strong and a satisfying product is at hand, the consumer is more likely to buy the product. The third step is evaluation of alternatives. This is how the consumer process information to arrive at brand choices, and its how a consumer makes a choice of buying one product over maybe two others. The fourth step is purchase decision. This is when the consumer purchase decision will be the brand the prefer. It’s when someone tells you it would be better to buy the lowest priced car, and your chances of buying an expensive car are reduced. Post purchase behavior is the fifth step in the buyer process. This happens after the consumer has bought the product, they decide whether the brand is satisfying.…

    • 410 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Nike Running

    • 854 Words
    • 4 Pages

    The typical stages of consumer buying process include need recognition, information search, the evaluation of alternatives, purchase decision, and post purchase behavior. Need recognition occurs when the buyer realizes they have a problem or need which is triggered by either internal or external stimuli. [1] The information search begins when consumers collect information pertaining to the product. This comes form sources, which include personal, commercial public and experiential. Once the information is gathered, the evaluation of alternatives takes place and the consumer uses the information to decide on brand choices. Next comes the purchase decision. During this phase of the consumer buying process, attitudes of others as well as unexpected situational factors affect the purchasing decision of the buyer. Finally, the consumer measures their expectations against the perceived performance of the product and determines their level of satisfaction.…

    • 854 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Every decision a consumer makes, whether to purchase or not, will be influenced by a number of factors. Consumers today experience a wide variety of messages (stimuli) from marketers across many different mediums.…

    • 1111 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    *Erasmus, A.C., (2002). Consumer decision-making models within discipline of consumer science: a critical approach, journal of family ecology and consumer sciences, vol 29, pg 82-90…

    • 2155 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    [pic]he FCB Grid (Vaughn, 1980, 1986) uses involvement (high-low) and think/feel as the two dimensions for classifying product categories. This classification suggests that purchase decisions are different when thinking is mostly involved and others are dominantly involved with feeling. In addition, different situations also exist, resulting in decision-making processes, which require either, more or less involvement. The product category matrix is fabricated using these two dimensions. Vaughn indicates that the horizontal side of the matrix is based on the hypothesis that over time there is consumers’ movement from thinking toward feeling. Also, Vaughn believes that high and low involvement (the vertical side of the matrix) is also a continuum, proposing that high involvement can decay to relatively low involvement over time. Vaughn developed a planning model by pulling together the major theories of consumer behavior and advertising to make the FCB Grid. Vaughn (1980) reviewed four traditional theories of advertising effectiveness from which effects on marketing have been noticeable. These four theories are Economic, Responsive, Psychological, and Social theories. Each theory is applicable to the four quadrants in the FCB Grid, and definitions and applications of each four traditional theories of the grid will be covered in the explanations later. Furthermore, Berger (1986) also referred to four different theories into human behavior in his paper to approach to the FCB Grid. According to Berger (1986), insight into human behavior can be viewed differently, depending on the theory. Socialists favor the theory of economic man, the search for value, the need for information with advertising seen purely as information - applicable to Economic theory. Freudian and other psychological theory gives us the notion of behavior governed by unconscious impulses - applicable to Psychological theory. There is also Pavlovian theory of purchases influenced by conditioning…

    • 1243 Words
    • 36 Pages
    Good Essays
  • Better Essays

    Consumer Decision Process

    • 3437 Words
    • 10 Pages

    According to Blackwell et al.’s (2012) consumer decision process (CDP) model, a simplified version of which included need recognition, search for information, and pre-purchase evaluation of alternatives, purchase, consumption, post-consumption evaluation and divestment. The model…

    • 3437 Words
    • 10 Pages
    Better Essays
  • Powerful Essays

    BRIA Research Report

    • 5383 Words
    • 21 Pages

    Askegaard S., Banossy G. & Solomon M. (1999b), consumer behavior: Individual decision making. New Jersey: Prentice Hall Inc.…

    • 5383 Words
    • 21 Pages
    Powerful Essays
  • Powerful Essays

    Models

    • 13317 Words
    • 64 Pages

    used and quoted from all the sources consulted in this chapter, it is important to…

    • 13317 Words
    • 64 Pages
    Powerful Essays
  • Better Essays

    Based on assumption of the human nature behaviour, four models of consumers in relation to consumer decision-making have been illustrated by Schiffman (2010) - they are economic, passive, cognitive and emotional views. This paper is to compare and contrast the four views of consumer decision-making, to analyze various models of human behaviour in relation to consumer decision-making so that marketers can better understand how consumer behaviour influenced by the factors in the process of consumer decision making before marketing strategies can be developed.…

    • 2344 Words
    • 10 Pages
    Better Essays