Conflict management

Topics: Conflict, Dispute resolution, Want Pages: 3 (1035 words) Published: January 9, 2014
Conflicts occur when people (or other parties) perceive that, as a consequence of a disagreement, there is a threat to their needs, interests or concerns. Although conflict is a normal part of organization life, providing numerous opportunities for growth through improved understanding and insight, there is a tendency to view conflict as a negative experience caused by abnormally difficult circumstances. Disputants tend to perceive limited options and finite resources available in seeking solutions, rather than multiple possibilities that may exist 'outside the box' in which we are problem-solving. 1. CONFLICT

Conflicts are natural and inevitable results when individuals work together, share diverse thoughts, concerns, perspective and goals. But what exactly is a conflict?
Basically, conflict is “The clashing of opposed principles”. That's the easiest way to say it. Some of researchers define confict as "process in which one party perceives that its interests are being opposed or negatively affected by another party". Generally it is a clash of values, believes, ideas or goals.

There are three main types of conflict:
Relationship Conflict is strictly a personal perspective and can arise when one person behaves in a negative manner or another person has skewed perception due to things like stereotypes and rumors. The relationship between people is affected negatively, and in the workplace, performance is eroded due to poor team cohesion. Value Conflict arises when two people or groups have dissenting views on moral values-- that basic understanding of what is naturally right or wrong. Relationship and value conflicts are the most subjective conflict types, because they are based totally on what someone "feels" about a person or situation. Interest Conflict arises when one person’s desired outcome is in conflict with another person or group’s interests. Typically, this occurs when one person believes that another person's desires, if enacted, will...
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