Comparison Between Quality Improvement 14points of Deming and Crospy
Done by:-
Ereny Aziz Mickhael
Nayera El Hashemy
Aliaa yhia
Amina Othman
Select one hospital Department Identify the information that the Dept. director needs to manage his department properly (considering structure, processes&output)
Patient Medication sheet& observation reportingfor any clinical department
Structure:-
* Number of workers involved in this process. * Number of departments using the sheet. * Number of beds in each department. * Policies of the hospital regarding the sheet. * Who will be responsible to write &signed this document & who will record it in computer system. * Their Qualifications & skills in this issue and their Job titles. * Training programs about this subject, what the percent of the member of Heath care team who had attend & pass it then practice it & also for computer skills. * Resources need (Human e.g. health care providers, physician ,nurse, IT engineer or non-human e.g.format,computer system …) * Materials used e.g. IT system, formats&documents, files.
Process:-
* Write Medical observation & Medical sheet using format & computer system with concerning their order , location in the Medical Record, How it’s written in Name & specified dose for each & frequency/Day with the duration ; also, if there was any significant adverse or allergic reaction and it’s to be signed by the responsible health care provider with daily updating & computer recording.
Consider:-
* How it’s done & written. * Whether it’s done this way or not. * What the percent of those who conform to do it this way. * Is it done in right way or there aremany faults. * Reporting * Frequency of checking the sheet.
Outcome:- Wrong or Medical record errors not ≥ 5% * Number errors detected by departments using the sheet * Number of action taken to correct
Ereny Aziz Mickhael
Nayera El Hashemy
Aliaa yhia
Amina Othman
Select one hospital Department Identify the information that the Dept. director needs to manage his department properly (considering structure, processes&output)
Patient Medication sheet& observation reportingfor any clinical department
Structure:-
* Number of workers involved in this process. * Number of departments using the sheet. * Number of beds in each department. * Policies of the hospital regarding the sheet. * Who will be responsible to write &signed this document & who will record it in computer system. * Their Qualifications & skills in this issue and their Job titles. * Training programs about this subject, what the percent of the member of Heath care team who had attend & pass it then practice it & also for computer skills. * Resources need (Human e.g. health care providers, physician ,nurse, IT engineer or non-human e.g.format,computer system …) * Materials used e.g. IT system, formats&documents, files.
Process:-
* Write Medical observation & Medical sheet using format & computer system with concerning their order , location in the Medical Record, How it’s written in Name & specified dose for each & frequency/Day with the duration ; also, if there was any significant adverse or allergic reaction and it’s to be signed by the responsible health care provider with daily updating & computer recording.
Consider:-
* How it’s done & written. * Whether it’s done this way or not. * What the percent of those who conform to do it this way. * Is it done in right way or there aremany faults. * Reporting * Frequency of checking the sheet.
Outcome:- Wrong or Medical record errors not ≥ 5% * Number errors detected by departments using the sheet * Number of action taken to correct