Comm Week 4 Listen Up
Listen Up!
HCA/ 230
Listen Up!
Listening is a learned process. It is important to engage thoroughly in what our patients are trying to express. It is possible to become a better listener, when we follow a few simple strategies. When we practice good listening skills, others will follow. (Cheesebro, O 'Connor, & Rios, 2010)
The first strategy is never to interrupt people. (Cheesebro, O 'Connor, & Rios, 2010) It has become common practice to interrupt others as soon as we hear things that we don’t like or agree with. Realizing everyone has their own opinions is just one way to master this. Another way is to realize that in most cases there is more than one right answer. People are diverse and that is what makes life more interesting.
The second strategy to becoming a better listener is to be together. (Cheesebro, O 'Connor, & Rios, 2010) Building relationships with co-workers helps to develop listening skills. The more time that we spend together, the more we will get to know each other and become a team. As we spend more time with each other it is important to follow the other strategies.
The third strategy is being honest. (Cheesebro, O 'Connor, & Rios, 2010) The old saying that honesty is the best policy has stuck around because it is true. It is important to honestly listen to our co-workers and show interest in what they have to offer. When people feel as though you’re not really listening to them it is usually taken as an insult.
The last strategy is to be patient with others. (Cheesebro, O 'Connor, & Rios, 2010) Showing patience in other is another way of respecting our co-workers. It is important to take time while others are talking and expressing themselves. This way we are not just assuming what each other is trying to express. We can create stronger bonds using this strategy. Relationships that are likely to last a long time.
Once we learn to listen to each the benefits are endless. We will become a bigger
HCA/ 230
Listen Up!
Listening is a learned process. It is important to engage thoroughly in what our patients are trying to express. It is possible to become a better listener, when we follow a few simple strategies. When we practice good listening skills, others will follow. (Cheesebro, O 'Connor, & Rios, 2010)
The first strategy is never to interrupt people. (Cheesebro, O 'Connor, & Rios, 2010) It has become common practice to interrupt others as soon as we hear things that we don’t like or agree with. Realizing everyone has their own opinions is just one way to master this. Another way is to realize that in most cases there is more than one right answer. People are diverse and that is what makes life more interesting.
The second strategy to becoming a better listener is to be together. (Cheesebro, O 'Connor, & Rios, 2010) Building relationships with co-workers helps to develop listening skills. The more time that we spend together, the more we will get to know each other and become a team. As we spend more time with each other it is important to follow the other strategies.
The third strategy is being honest. (Cheesebro, O 'Connor, & Rios, 2010) The old saying that honesty is the best policy has stuck around because it is true. It is important to honestly listen to our co-workers and show interest in what they have to offer. When people feel as though you’re not really listening to them it is usually taken as an insult.
The last strategy is to be patient with others. (Cheesebro, O 'Connor, & Rios, 2010) Showing patience in other is another way of respecting our co-workers. It is important to take time while others are talking and expressing themselves. This way we are not just assuming what each other is trying to express. We can create stronger bonds using this strategy. Relationships that are likely to last a long time.
Once we learn to listen to each the benefits are endless. We will become a bigger
References: Cheesebro, T., O 'Connor, L., & Rios, F. (2010). Communicating in the Workplace. Upper Saddle River, NJ: Prentice Hall. Richmond, A. (2011). Career-Intelligence. Retrieved from http://www.career-intelligence.com