case study: Apollo Group [phoenix University
Unit 5: Training Design and Capabilities
Sharon James
Kaplan University
Instructor: Bret Richard PhD.
May 5, 2014
Unit 5: Training Design and Capabilities
What constitutes as training? The answer to this question is there is formal and informal training. Formal training is those programs that take place in an educational or training institution, with the goal of obtaining a certificate, diploma, or degree. A broader definition could also include structured activities that are not part of formal training and often referred to as non-credit on “non-informal learning activities”-usually called “ informal learning”- are not usually considered to constitute training per se, but they may influence participation by learners. The objective of trainings in my selected organization is based on its strategy to out beat its competitors through delivery of quality products in an on time delivery status and this is accomplished through informal trainings (Palameta, Meyers, Gyarmati, Voyer, 2014).
The relationship between training programs design and capabilities are to recognize the purpose of the training program which is to help employees learn the skills needed to help the organization accomplish its strategies in meeting customers’ expectations of services and products offered by the company and to build on wealth for its shareholders. To design an efficient training program it is up to the trainer to establish what the capabilities of the organizations employees are to become effective learners and what changes in behaviors of employees contribute to specific learning outcomes, this would include, verbal information, which is recall of names or labels, facts and bodies of knowledge. It includes specialized knowledge that employees need in their jobs, for example in my selected organization which is a distribution center for Hon Furniture Manufacture, it is imperative that employees know the technique of using a scanner to scan product into location, label product
Sharon James
Kaplan University
Instructor: Bret Richard PhD.
May 5, 2014
Unit 5: Training Design and Capabilities
What constitutes as training? The answer to this question is there is formal and informal training. Formal training is those programs that take place in an educational or training institution, with the goal of obtaining a certificate, diploma, or degree. A broader definition could also include structured activities that are not part of formal training and often referred to as non-credit on “non-informal learning activities”-usually called “ informal learning”- are not usually considered to constitute training per se, but they may influence participation by learners. The objective of trainings in my selected organization is based on its strategy to out beat its competitors through delivery of quality products in an on time delivery status and this is accomplished through informal trainings (Palameta, Meyers, Gyarmati, Voyer, 2014).
The relationship between training programs design and capabilities are to recognize the purpose of the training program which is to help employees learn the skills needed to help the organization accomplish its strategies in meeting customers’ expectations of services and products offered by the company and to build on wealth for its shareholders. To design an efficient training program it is up to the trainer to establish what the capabilities of the organizations employees are to become effective learners and what changes in behaviors of employees contribute to specific learning outcomes, this would include, verbal information, which is recall of names or labels, facts and bodies of knowledge. It includes specialized knowledge that employees need in their jobs, for example in my selected organization which is a distribution center for Hon Furniture Manufacture, it is imperative that employees know the technique of using a scanner to scan product into location, label product
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