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Case Easyjet
Case: EasyJet: Staying Ahead in the Pricing Game

Q1: How do easyJet’s marketing objectives and marketing mix strategy affect its pricing decision?
EasyJet’s mission statement: to provide our customers with safe, good value, point-to-point air services. To effect and to offer a consistent and reliable product and fares appealing to lesuire and business markets on a range of European routes. To achieve this we will develop our people and establish lasting relationships with our suppliers. Its objectives: low fares and high frequency between major Europeon airports consumers willing to pay more for value-added proposition growth based on joining the dots and adding frequency.
With recognition for providing more efficient, low-cost flights, whilst maintaining as a high quality of services as possible, easyJet is positioning itself to its consumer base as the best form of budget travel in Europe. Price is a crucial positioning factor. Therefore, the marketing mix is based on keeping costs to a minimum to allow the airline to offer the lowest fares possible.

Q2: Discuss factors that have affected the nature of costs in the airline industry since 2000. How have these factors affected pricing decisions?
Factors since 2000 are: 1- Heightened environmental consciousness: a) 2002’s world summit on sustainable development. b) Environmental taxes. c) Cleaner plane models/engines. 2- Information age: a) Broadband mainstream since 2000s. b) Introduction of advanced technology. c) Less cost for labor and infrastructure and less time incurred to complete the same job. 3- Terrorism: a) 9/11 attacks. b) Security procedures introduced. c) High-tech detection hardware. d) Higher costs incurred for safety and peace of mind. e) Aviation insurance. 4- Energy crisis: a) 2000s energy crisis. b) Rising cost of crude oil. c) Higher costs are translated to airline industry as jet fuel is processed from crude oil. d) Hedging policy reduces fuel

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