4.2 Explain The Meaning Of The Term Confidentiality
1.1
Identify the different reasons why people communicate
As a support worker my main aim is to interact with customers, colleagues, and other members of the public. I need to understand the many subtle forms of communicating so I can meet my customer’s needs and the expectations of my colleagues. It is important therefore that I have a range of skills and understand when certain skills might be appropriate or beneficial: - * sign language * Touch * Electronic * Record information so it can be passed on * Facial expressions * Body language * Eye contact * Speech * Tone of voice * PECS (picture exchange communication system) * Needs- wants – wishes – protesting * Pain – discomfort * Information sharing * Socialising * Acknowledging – listening – agreeing ex. nodding, smiling
1.2
Explain …show more content…
(Collins Education & Yvonne Nolan)
July 2012
Explain the meaning of the term confidentiality
4.1
When you work in care setting you will deal regularly with information that is to do with the children or young people in your care and their families. Most of this is personal and private. Confidentiality refers to the need to handle personal and private information in a way which is appropriate, meet legal requirements and are safe and professional.
4.3
The confidentially policy where I work includes procedures to show the way confidential information is stored, recorded, handled and shared. I am responsible to find these out and work within the guidelines.
Confidentiality needs to be breached in some situations to report the information to a higher authority. The discloser of private and personal information should on happen when: * By withholding the information I am likely to threaten the safety and wellbeing of others * A crime has or is likely to be
Identify the different reasons why people communicate
As a support worker my main aim is to interact with customers, colleagues, and other members of the public. I need to understand the many subtle forms of communicating so I can meet my customer’s needs and the expectations of my colleagues. It is important therefore that I have a range of skills and understand when certain skills might be appropriate or beneficial: - * sign language * Touch * Electronic * Record information so it can be passed on * Facial expressions * Body language * Eye contact * Speech * Tone of voice * PECS (picture exchange communication system) * Needs- wants – wishes – protesting * Pain – discomfort * Information sharing * Socialising * Acknowledging – listening – agreeing ex. nodding, smiling
1.2
Explain …show more content…
(Collins Education & Yvonne Nolan)
July 2012
Explain the meaning of the term confidentiality
4.1
When you work in care setting you will deal regularly with information that is to do with the children or young people in your care and their families. Most of this is personal and private. Confidentiality refers to the need to handle personal and private information in a way which is appropriate, meet legal requirements and are safe and professional.
4.3
The confidentially policy where I work includes procedures to show the way confidential information is stored, recorded, handled and shared. I am responsible to find these out and work within the guidelines.
Confidentiality needs to be breached in some situations to report the information to a higher authority. The discloser of private and personal information should on happen when: * By withholding the information I am likely to threaten the safety and wellbeing of others * A crime has or is likely to be