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206 The Role Of The Health And Social Care Worker

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206 The Role Of The Health And Social Care Worker
206 The role of the health and social care worker

1. Understand working relationships in health and social care
1.1 Explain how a working relationship is different from a personal relationship
A working relationship is different to a personal relationship because you need to be professional. You cannot get emotionally attached to service users, or let your emotions come in the way of preforming your job role. Although with a work relationship with other colleagues, you can support each other. You must only support each other with work related issues. You must not bring your personal life or problems into the work place, or let it affect the way you preform your job. If you are having problems within your personal life then you can disclose these problems with your manager if you feel they may affect your job performance. With the service users, you are there to support them, not the other way around. You should not unload personal issues to them. But if they need someone to listen to their problems you should do so in a professional and caring manner. You need to be aware of what responses you give, as unlike in a personal relationship where you can respond with your thoughts and not worry about what you say, you cannot with a working relationship. In a work place you have no choice about who you work with, you are not there to be friends, but to work together to make sure the service users are receiving the correct care and that the home runs smoothly.
1.2 Describe different working relationships in health and social care settings
There are lots of different working relationships within the social care setting. There is the relationship between support workers and care managers. They need to work together to make sure the service of care is correct and appropriate for the service user. Making sure accurate records are kept and relevant information is shared.

1.2 Describe different working relationships in health and social care settings

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