201 Principles Of Communication In Adult Social Care Settings

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201 Principles Of Communication In Adult Social Care Settings
201 Principles of communication in adult social care settings
Assignment composition

Assignment overview
In this assignment, you will complete tasks to demonstrate your understanding of the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication. You will also address the issue of confidentiality.

There are two tasks to this assignment.
A Short answer questions
B Poster

This is a summary of the evidence required for the unit.
Task Evidence learning outcomes covered
A Short answer questions 1.1, 1.2, 1.3, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4
B Poster 4.1, 4.2, 4.3, 4.4

201 Task A – Short Answer Questions SHC 21 1.1,3/2.1/3.1-4)

Ai Describe two methods of verbal communication other than one-to-one conversation.
Translators, this would be used if a clients 1st language is different to that we are speaking, translators mean that the client could fully understand you and that you fully understand what the clients requests and needs would be.
Handover – this would be when the staff on shift would handover to the staff just coming on shift, the 2 main speakers would be the seniors and then all other staff would join in and cover any other points.
Aii Describe two methods of non-verbal communication
Email – this is a non verbal method of communication but still one used daily within the care home setting, to communicate with all sorts from doctors and nurses to staff and clients families.
Pen and paper – again used daily in the care home setting, to do room checks care plans, handover books ect.
Aiii Identify five different reasons why people communicate.
To inform – let people know needs and requests.
To Express – To express their wishes and feelings.
To Socialise – to interact with others.
To Reassure – to comfort others
To Ask Questions – For information required
Give two reasons why it is important to observe the reactions of an individual using the service when you are

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