Company Profile Zappos started out by selling shoes online to become the world’s largest online retailer of shoes. Subsequently‚ in their quest to boost sales‚ they moved beyond footwear to become an E-tailer that sells ‘anything and everything’. Since its founding‚ sales have grown exponentially from US$1.6 million in 2000 to US$1B in 2008 (Exhibit 1.). This strong growth was dependent on a strong and loyal customer base‚ which in turn was dependent on employees who were passionate about and took
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color. Swinmurn translated his unpleasant shopping experience into new business expressly designed to meet the demanding needs of serious shoppers. As a result of his entrepreneurial zeal and his shrewd exploitation of the tools of e-commerce‚ Zappos grew from its start in 1999 to over $1 billion in gross annual sales by 2008‚ and was such a success that Amazon.com decided to acquired the firm for $ 1.2 billion in 2009. In 1999‚ the U.S. shoes industry was estimated to be a $40 billion market
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Summary: In this memo‚ I will address Zappos’ policy to WOW customers and their hiring process and expand on why adopting this culture may not work for some companies. Every company has a unique corporate culture and business philosophy while striving to discover a competitive advantage to make it a market leader. Zappos is one such footwear company that has found its competitive advantage in “wowing” its customers by selling “happiness in a box”. Consequently‚ their business philosophy is word of
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Cypress Semiconductor Qn: Is the Cypress strategy aligned with its HR strategy? Why or why not? Cypress Semiconductor’s strategy mainly focuses on: • Winning: Provide the best and does not tolerate losing. o Hiring the best people o Reward based on meritocracy o Maximizing revenue • Innovation o Leading the innovation: best product‚ lowest pricing. o Constantly improving. Alignment to HR strategy Areas that the Cypress strategy aligns with its HR strategy: 1. Ownership Threats employees like
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Strategic Human Resource Management “HR strategy‚ policy and practice can assist organisations to achieve competitive advantage. Critically analyse this statement using one or more theoretical perspectives that explain the link between strategic HRM and performance outcomes.” Abstract The focus of this paper is on the relationship between Strategic Human Resource Management (SHRM) and organisational performance outcomes‚ specifically sustained competitive advantage. Using the resource-based
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Activity Presentation Title: Matching HRM and competitive strategies (Based on a Case Study by Lupton (2006) Manchester Metropolitan University). Scenario You are a team of HR consultants and have been asked to advise three companies in the development of their HR strategies. The key requirement is that in each case you recommend an approach to managing human resources that matches and is appropriate to the particular competitive strategy that the firm is pursuing. Background information Consider
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Zappos has been ranked as Fortune “Top 100 Best Companies to Work For” for more than 5 times‚ with its latest ranking at No. 31 in 2013 (Fortune‚ 2013). What makes this company such a wonderful place to work is its unique culture‚ where 10 core values (Exhibit 1) constantly remind its managers and employees what they are representing and standing for. Employees are called “team members” in Zappos (Frei‚ Ely and Winig‚ 2011). This paper will examine how “team members” are identified and trained
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employees to achieve the organizational goals and high performance of the company. AIM OF THE ASSIGNMENT The main aim of the study is to critically analyze and valuate the strategic human resource management of H&M. The study will include the HR function and policy of the company. We will also study the recruitment and selection procedure of the company. BACKGROUND OF THE COMPANY H&M was established in 1947 by Erling Persson in Sweden. The first H&M offer high quality fashion and
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view Human Resources (HR) department as an administrative function and ignore the need and opportunity to align it with its strategic plans. The irony with HR being left out of strategy planning is that by its nature‚ HR is about people‚ which is the core of an organization and its strategic plan. It is hard to measure HR success and thus it is considered “soft” and not important in the strategy development. In contrast to the HR administrative function‚ strategic HR practices are more contemporary
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gov.br/mesa_redonda/downloads/daley_vasu.mpsa02_PPM.pdf 2. Explain how Genentech and Zappos are using employee benefits as a motivating tool. Genentech and Zappos understand that respect for their employees is vital to their well being. In turn this only benefits the company’s well being and business because a happy employee is a happy person who then helps create a happy atmosphere. Genentech and Zappos use some additional benefits like child care‚ nap rooms and full-time life coaches. They
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