BIBLIOGRAPHY INTERNET RESOURCES L EARNING O BJECTIVES When you complete this module you should be able to IDENTIFY OR DEFINE: What a learning curve is Example of learning curves The doubling concept DESCRIBE OR EXPLAIN: How to compute learning curve effects Why learning curves are important The strategic implications of learning curves 772 MODULE E L E A R N I N G C U RV E S Medical procedures such as heart surgery follow a learning curve. Research indicates that the death rate from
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INTRODUCTION TO Operations Management 1. Operations management deals with the design and management of products‚ processes‚ services and supply chains. It considers the acquisition‚ development‚ and utilization of resources that firms need to deliver the goods and services their clients want. 2. What are the three basic functions in business organizations? 1)operation‚ or product service knowledge 2) finance 3) marketing 3. A supply chain consists of 4. What is meant by
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ORDER-WINNING AND ORDER-QUALIFYING CRITERIA The terms "order winners" and "order qualifiers" were coined by Terry Hill‚ professor at the London Business School‚ and refer to the process of how internal operational capabilities are converted to criteria that may lead to competitive advantage and market success. In his writings‚ Hill emphasized the interactions and cooperation between operations and marketing. The operations people are responsible for providing the order-winning and order-qualifying
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2 C H A P T E R Operations Strategy in a Global Environment DISCUSSION QUESTIONS Human Resources 1. Global seems the better label for Boeing since authority and responsibility reside in the U.S.—the home country. Supply Chain 2. Six reasons to internationalize: Reduce costs‚ improve supply chain‚ provide better goods and services‚ attract new markets‚ learn to improve operations‚ attract and retain global talent. Scheduling 3. No. Sweetness at Coca-Cola is adjusted for
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Case Study Supporting Operations Management at Standard Bank A Case Study by Bloor Research Author : Simon Holloway Publish date : September 2010 Standard Bank‚ by using QPR software for their Six Sigma initiatives‚ were able not only to map the processes to a standard‚ but to produce measures aligned to higher level objectives‚ with targets that were realistic and achievable‚ resulting in hard savings Simon Holloway Supporting Operations Management at Standard Bank Introduction The
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A CASE STUDY IN Production and Operations Management “PACCAR TRUCK LEASING” [pic] [pic] [pic] [pic] [pic] I. Background ➢ PACCAR Inc. is a freight car and lumbering equipment manufacturer. Its primary business is building heavy-duty trucks
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Allow me to start by saying “The Goal” was truly an enjoyable experience in learning the fundamental concepts of operations management. This was a non-traditional and fun way to gain knowledge. I would have never imagined learning such “operational principles” in an entertaining manner. Bravo Professor Kouvelis for instituting education in creative and informative way. Now‚ on to the questions at hand… 1. Give me the definitions of throughput‚ inventory and operational expense given in The
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INTRODUCTION The terms “order winners” and “order qualifier” were invented by Terry Hill‚ a professor at the London Business School. These terms is defined as the process of how internal operational capabilities are converted to criteria that may lead to competitive advantage and market success. The operations people are responsible for providing the order-winning and order-qualifying criteria-identified by marketing-hat enable products to win orders in the marketplace. This process starts with
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management (SCM) practices and supply chain responsiveness (SCR)‚ and investigates its relationship with competitive advantage (CA). The data collection instrument used was a questionnaire which was administrated to a total sample of 200 managers. The response rate was 70% while 60% was usable questionnaires. Sample selection was based on convenience sampling. The analyses involved statistical methods such as reliability and validity tests and multiple regressions. The results indicated that SCM
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Chapter 01 Introduction to Operations Management True / False Questions 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization’s goods or services. True False 2. Often‚ the collective success or failure of companies’ operations functions will impact the ability of a nation to compete with other nations. True False 3. Companies are either producing goods or delivering services. This means that only one of the two
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