KARNATAK ARTS COLLEGE [DEPARTMENT OF MANAGEMENT STUDIES] A Project Proposal on “EMPLOYEE SATISFACTION TOWARDS PRODUCT AND SERVICE” At Big Bazaar‚ Hubli Submitted in fulfillment of the requirement for the award of Bachelor degree of BUSINESS ADMINISTRATION During the academic year 2010-2011 SUBMITTED BY KAVITA.S.MISHRA 5TH SEMESTER Exam no.O7101009 INSTITUTE HEAD: COMPANY HEAD: Mr.B.B.Biradar
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IMPACT OF EMPLOYEE SATISFACTION ON CUSTOMER SATISFACTION OF T MOBILE UNITED KINGDOM Table of Content 1. Introduction 4 1.1 Background of Research 4 1.2 Introduction of T Mobile 5 1.3 Objectives of The Research 6 1.4 Purpose
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all marketing activities have to centre the consumer. Effective marketing therefore requires a clear picture of the consumer characteristics. Hence‚ it is the duty of business concern to study such factors to understand the consumer’s preference. Indian automobile industry is an ever growing industry. The industry has changed from being a seller’s market to a buyer’s market. Brand and media proliferation‚ information book and easy assess to a wide variety of brands‚ have all had a significant impact
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concerns………………………………………………………………………………………3 Customer service role in business…………………………………………………………………4 Customer satisfaction……………………………………………………………………………...5 IVR system and feedback…………………………………………………………………………6 Analysis……………………………………………………………………………………………7 Conclusion……………………………………………………………………………………….11 References………………………………………………………………………………………..12 Introduction E-Z RP is a small company compared with Datatronics‚ which was able to compete on perspective of customer service. This quality of service
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CONSEQUENCES OF CUSTOMER SATISFACTION AND DISSATISFACTION The consequences of not satisfying customers can be severe. According toHoyer and MacInnis‚ dissatisfied consumers can decide to: -• discontinue purchasing the good or service‚• complain to the company or to a third-party and perhaps return the item‚ or • engage in negative word-of-mouth communication.Customer satisfaction is important because‚ according to La Barbera andMazursky‚ “satisfaction influences repurchase intentions whereasdissatisfaction
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A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
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Project Proposal Project Proposal on Employee Turnover Tiffanie Jenkins tiffaniejenkins1105@yahoo.com Professor Patrick Kinane GM 591 Leadership and Organizational Behavior July 17‚ 2011 Overview of organization The organization that will be the topic of discussion in my final project is Wal Mart. Wal Mart is public multinational corporation that runs chains of large discount department stores and warehouse stores whose headquarters are in Bentonville‚ Arkansas. The company is
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The workers’ compensation system was created to protect the injured worker; however workers are treated unfairly‚ refused services‚ and subjected to additional stress. The workers’ compensation system was created to protect the injured worker‚ or that is what the government had intended it to do. It is the oldest social insurance program‚ and it was adopted by most states in the second decade of the 20th century. When this system was set up it was to insure the injured workers so that
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Managing Employee Retention and Turnover Employee retention has always been an important focus for human resource managers. Once a company has invested time and money to recruit and train a good employee‚ it is in their own best interest to retain that employee‚ to further develop and motivate him so that he continues to provide value to the organization. But‚ employers must also recognize and tend to what is in the best interest of their employees‚ if they intend to keep them. When a company
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preparation of this report. Date: Place: Bhubaneswar. DECLARATION I‚ ………….do hereby declare that the project entitled “A Project Report On Employee Satisfaction Of NALCO” is the result of 45days summer training done in NALCO‚ BBSR. This report is submitted by me for partial fulfillment Bachelors Degree of Business Administration Program (2010-2013) of ……….. Berhampur University. This is to further
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