"What role does the marketing function play in creating value for customers and shareholders" Essays and Research Papers

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    Managing Customer Value

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    Identify and elaborate the market entities from reading materials 1 and 2. Marketing can be defined as the process of planning and executing the conception of pricing‚ promotion and distribution of ideas‚ goods and services to create exchange and satisfy individual and organizational objectives. It is all about meeting the needs and wants of customers. Apple Inc. had always had their unparallel ways of marketing and advertising their products‚ which too are set apart from every other brand in

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    Customer Lifetime Value

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    Customer Lifetime Value (SMALL BOOK 167-177) * Customer lifetime value (CLV)‚ is the net present value of the cash flows attributed to the relationship with a customer. * The use of customer lifetime value as a marketing metric tends to place greater emphasis on customer service and long-term customer satisfaction‚ rather than on maximizing short-term sales. * Two approaches to CLV: * Disaggregate (“spreadsheet”)– Complex and cumbersome‚ but allows you to build in any assumptions

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    Marketing Function

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    Marketing Function and Strategy Audit Each of the following main areas needs to be addressed as a part of this audit; the questions listed are only guidelines to help you gather the essential information to assist in your analysis. It is important to cover each particular topic‚ but in a way that is most meaningful for the organization that you have selected. When the questions result in a simple affirmative or negative answer‚ please elaborate on how you reached your conclusion. Marketing

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    Among all his brothers his father loved Joseph because he was from Rachel‚ his beloved wife. Joseph is noted as a being a successful man because the Lord was with him. (Genesis 39:2) Joseph lived a pretty extraordinary life and too me best fits the role than the other types mentioned before. His own brothers sold him out‚ because he was favored by his father‚ they plotted to kill young Joseph. Joseph never acted out towards his brothers‚ when the decision was made to sell him‚ he was sold for the

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    Customer Perceived Value

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    Customer Perceived Value – A Literature Review Introduction The concept of value exists back from the days where people begun engaging in exchange activities‚ however‚ it was only recently when both academics and practitioners realised the importance of delivering superior value to customers in order to achieve competitive advantage (Ulaga and Chacour‚ 2001; Khalifa‚ 2004; Lindgreen and Wynstra‚ 2005; Hansen et al.‚2008).

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    Customer Value Propositions in Business Markets Customer value proposition” has become one of the most widely used terms in business markets in recent years. Yet our management-practice research reveals that there is no agreement as to what constitutes a customer value proposition—or what makes one persuasive. Moreover‚ we find that most value propositions make claims of savings and benefits to the customer without backing them up. An offering may actually provide superior value—but if the supplier

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    Customer Perceived Value

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    Customers will buy from the firm that they see as offering the highest perceived value . Customer perceived value (CPV) is the difference between the prospective customer’s evaluation of all the benefits and all the costs of an offering and the perceived alternatives. Total customer value is the perceived monetary value of the bundle or economic‚ functional‚ and psychological benefits customers expect from a given market offering. Total customer cost is the bundle of costs customers expect to

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    eBay: Creating Customers on the Move The advent of mobile commerce (m-commerce) has begun to create significant changes in the way consumers make purchasing decisions. The introduction of online shopping first began to draw customers away from brick-and-mortar retailers‚ changing the location of where they made their purchases. The use of mobile devices has expanded the location of purchase decisions even further‚ so now consumers can make purchases from almost anywhere‚ so long as they have

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    Managing Customer Value

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    Managing Customer Value Apple‚ L’Oreal & Ikea Case Study This assignment is about three different case studies for Apple L’Oreal and Ikea. Each member has performed research on their respective parts. It outlines how each organization improves different types of marketing strategies to satisfy their consumers. Group Members: Abdul Wasay Irfan TP021459 Arash Samimi TP020830 Reza Shalbafan TP029903 Intake Code UC2F1210E-BUS Module Code BM028-3.5-2 Module Title Managing Customer Value

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    Due to the fact that I was not born in the United States‚ I didn’t learn American history; therefore‚ my knowledge about pilgrims is very limited. I know the basics about how Thanksgiving came to be. There was a Native American who helped teach the pilgrims to plant corn by using dead fish as fertilizer. His name was Squanto. The pilgrims and the natives came together and feasted on turkey. Thanksgiving became a holiday and turkey became the main dish. I didn’t know that there was another Native

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