Do it Now—Quiz 10 questions—Chapters 6 & 7 1) When making a routine request‚ you should A) use the inductive plan. B) assume that the audience is willing to comply. C) demand immediate action. D) explain the consequences of failing to comply. 2) In the body of a routine request‚ you should A) beg the reader to grant your request. B) explain and justify your request. C) give your sales pitch. D) explain what will happen if the audience does not do what you are asking. 3) When
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other wholesale companies in the industry in how their stores are presented to the public. Costco supermarkets are made of cement floors‚ merchandises are laid on pallets‚ groceries are not handled in bags‚ aisles are not labeled‚ and lastly‚ they do not advertise. This business strategy save millions of dollars in operating cost every year. * Costco value their employees. The hourly wage for a Costco employee is one of the highest in the world‚ the average Costco employee make $20.00 an hour
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on pp. 420–423 of the text. What type of incentive do you think is most effective for creating a motivating work environment? Why? Creating a motivating work environment can be a difficult task. Employers need to consider the needs of employees and the average pay rates for the work required when determining salaries and benefits. To keep employees motivated‚ it is important to offer incentives and pay raises for good performance. When employers base their raises on the merit pay system‚ they
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4.5 TURNOVER RATIO Turnover ratio help in knowing how well the company manages it resources. If the company manages its resources well‚ the larger will be its sales and thus helps in making larger profits. Thus it depends on the company how well it converts the assets to sales which can be determined through this ratio. I. DEBTORS RATIO It represents the number of days required or taken to collect the credit sales which reflects the collection strategy of the company. It measure the
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Ratio decidendi and obiter dicta Learning objectives At the end of this module‚ you will be able to: * distinguish between ratio decidendi and obiter dicta. * apply well-established rules to identify the ratio decidendi in a decision. This module is intended as a useful exercise in revision. If you are certain that you understand how to discover the ratio in an opinion‚ you should skim lightly over this material. What is the ratio decidendi? As you probably recall from your studies
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Chapter 7 Study Questions 1. What is meant by the term service breakdown? a. the product or service selivered fails to meet customers expectations 2. What causes customers to become dissatisfied? a. when a product or service fails to meet the customers wants or need or does not live up to advertised promises or standards. 3. What can you use to deal with angry customers? a. be positive b. acknowledge the customer’s feeling or anger c. reassure d. remain objective
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was a great opportunity for Microsoft to change both internally and externally. In 1999‚ Microsoft’s share price dropped after Anti-trust law suits and a reputation of being a company that destroys small businesses with monopolistic policies. At that time Microsoft had a Community Affairs department‚ but they didn’t have a corporate social responsibly strategy. At lunchtime in 1999‚ some employees for Microsoft at the European office in Paris were talking about the refugee crisis in Kosovo‚ Serbia.
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WHAT DO MANAGERS DO? A CRITICAL REVIEW OF THE EVIDENCE COLIN P. HALES Department of Management Studies for Tourism and Hotel Industries‚ University of Surrey INTRODUCTION IN this article‚ I consider the extent to which the question ’What do managers do? ’ has been satisfactorily answered by published empirical studies of mana- gerial work and behaviour. Two aspects of this enterprise require justification: the pertinence of the question posed and the need
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Questions For Critical Thinking 7 BUSI 620 Salvatore’s Chapter 14: a. Discussion Questions: 12 and 15. b. Problems: spreadsheet problems 1 and 2. Note: 1. Spreadsheet problem 1: Use table 14-4 as reference. 2. Spreadsheet problem 2: Use tables 14-5 and 14-6 as reference. Discussion Question 12: What is the rationale behind the minimax regret rule? What are some less formal and precise methods of dealing with uncertainty? When are these useful? The rationale behind the minimax regret
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industry. They are already well known for their success in sustainability in the manufacturing industry. They currently have the ability to measure the impact of their success as a guideline for other like companies. This should be their target market What to offer & How to Serve? InterFaceRise should continue to offer workshops and executive immersions sessions. One-on-one sessions and individual workshops are a great way to get to know each client’s specific needs. The cookie cutter approach
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