• synopsis
    an employee. The focus of the performance appraisal is measuring and improving the actual performance of the employee and also the future potential of the employee. Its aim is to measure what an employee does. It is a powerful tool to calibrate, refine and reward the performance of the employee. It...
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  • Human Resource Management
    and their employees attain their goals. But it faces many challenges along the way. This chapter explores some of these challenges and outlines a strategic human resource management model upon which the rest of this book builds. The Strategic Human Resource Management Model Environmental Analysis ...
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  • Management
    Topic 2: Organisation and Managers An organisation is a deliberate arrangement of people to accomplish a specific purpose or purposes. AN organization has to be dynamic and changeable if it wants to prosper in an ever changing environment. The world is changing constantly, changes in society, economy and...
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  • WORK MOTIVATION AND JOB SATISFACTION
    MOTIVATION AND JOB SATISFACTION The relationship between the organisation and its members is influenced by what motivates them to work and the rewards and fulfilment they derive from it. The nature of the work organisation, styles of leadership and the design and content of jobs can have a significant...
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  • Role of Communication & Employee Involvement in the Process of an Organizational Change
    economic conditions. Organizational resistance occurs mainly because of structural inertia, group inertia, and fear of losing power, expertise or control over resources. To overcome resistance to change, management can educate employees, involve employees in change decisions, go for negotiation, manipulation...
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  • Salary and Satisfaction
    Introduction Satisfaction surveys can be an excellent tool to improve organizational effectiveness by surveying customers and employees satisfaction through obtaining data about attitudes, opinions, views, and perceptions. The development of any organisation is mainly depending on the satisfaction level of...
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  • job satisfaction
    CHAPTER 01 INTRODUCTION Job satisfaction refers to an employees general affective evaluation of his or her job. Spector defines the concept more simply as “how people feel about their jobs and different aspects of their jobs” (1997, 2). He also considers it as a “related constellation of attitudes...
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  • Job Satisfaction
    environment. This is especially true for service organizations that rely heavily on their good behavioural employees to provide friendly and courteous services to their customers in this competitive environment. Job satisfaction refers to “a collection of attitudes that workers have about their jobs”. These...
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  • Human Resources Management
    CHAPTER 1 Changing Nature of Human Resource Management After you have read this chapter, you should be able to: ● Identify four major HR challenges currently facing organizations and managers. List and define each of the seven major categories of HR activities. Identify the three different roles...
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  • Behaviour
    This page intentionally left blank Copyright © 2007, New Age International (P) Ltd., Publishers Published by New Age International (P) Ltd., Publishers All rights reserved. No part of this ebook may be reproduced in any form, by photostat, microfilm, xerography, or any other means, or incorporated...
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  • Leadership Development
    and Sustainable Leadership Louis Carter David Ulrich Marshall Goldsmith Editors S CONTENTS S Acknowledgments About This Book ix xi xiii How to Use This Book Introduction xv Louis Carter, David Ulrich, Marshall Goldsmith 1 Agilent Technologies, Inc. 2 Corning 20 43 1 3...
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  • final year project
    FINAL YEAR project Effect of Performance Management on Job Satisfaction, employee growth and Organizational Commitment Supervised by: Dr Nadeem A. Syed Submitted by: Nida kanwal (09-2651) Dated: June 8th, 2013 Bachelors of Business Administration (BBA) Fall 2012 FAST-School of Business ...
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  • Organisation Change
    CHAPTER Part Five x Organizational Dynamics Forces for Change Managing Planned Change What Can Change Agents Change? Resistance to Change Approaches to Managing Organizational Change Contemporary Change Issues for Today’s Managers Work Stress and Its Management 17 ORGANIZATIONAL ...
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  • Green Spices- an Entrepreneurial Perspective and Its Managerial Strategies, Goals and Tactics
    46 5. Organizing 48 1. Organizational Structure 48 2. Job Design 51 1. Job Enlargement 51 2. Job Enrichment 51 3. Job Characteristic Model 52 6. Controlling 53 1. Organizational Control...
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  • Customer Service Management and Business Performance at Vodafone
    retention will be a key factor in determining the success of a company (Kotler, 2003). As a highly competitive market, the mobile phone company that has the largest customer base and highest customer retention rate will be a market leader in the industry (Turel and Serenko, 2006). Ultimately the quality...
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  • Retention Strategy
    hereby declare that this dissertation entitled “RETENTION OF EMPLOYEES IN SELECTED IT COMPANIES OF BANGALORE” is the result of my own research work, carried out under the guidance and supervision of Prof. Savitha.G.R, MPBIM Bangalore. I also declare that this dissertation has not been submitted earlier...
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  • Organizational Behaviour
    UNIT – I INTRODUCTION 1.1 An Overview of Organizational Behavior What exactly is meant by the term “organizational behavior”? And why should organizational behavior be studied? [ • The answers to these two fundamental questions will both help establish our foundation for discussion...
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  • Hofstede Model
    Sains Malaysia 11800, Penang, Malaysia Abstract This review paper focuses on the definition and measurement of organizational culture and sheds the light on the important studies on the topic. It also sheds the light on the culture-performance literature. This review paper also sheds the light on the definition...
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  • Stress Management
    |Chapter 2: Literature Review |9 | |2.1 Identifying actual reasons for stress at workplace | | |2.2 One the basis of employee’s style, division of...
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  • essay
    They work with and through people to accomplish the organizational tasks. They play a vital role in efficient and effective utilization of resources. For any organization to sustain with competitive advantage it needs managers. This chapter intends to help you understand the basic concepts and theories...
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