Receive Telephone Calls 1.1 Describe the different features of telephone systems and how to use them Telephone systems have many different features in order for them to be used in a professional manner. Answer Phone - this feature is used for out of office hours. It enables people to leave a message when no one is available to take the call. Call Holding - places a caller on hold when having to do another task. This could be an array of different things such as transferring a call to appropriate
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All books have themes and lessons in them that teach us something important after reading them. Sometimes these lessons are learned from the characters of the books. In The Great Gatsby‚ Jay Gatsby teaches us lessons about success‚ hope‚ and ethics or morals. Many of the characters in The Great Gatsby are used to construct different themes and teach us moral lessons. Gatsby has been in love with daisy for many years. Gatsby uses illegal and unethical ways to acquire wealth that he thinks he needs
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USA. I would like to say a few words about the author and the story I’m going to analyze further. The text under analysis is the short story “The telephone call” belonging to the pen of Dorothy Parker‚ an American poet‚ short story writer‚ critic and satirist‚ best known for her wit‚ wisecracks‚ and eye for 20th-century urban foibles. The author is the master of psychological analysis. Her works are marked by a deep penetration into the soul of man. What can be valued most in the author’s works
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Analysis of “What is Dreaming and What Does It Tell Us About Memory” This article was published in Scientific American on July 18‚ 2014. In this article Penelope A. Lewis doesn’t just talk about dreaming. Lewis goes way deeper in scientific detail about dreaming and what it says about our memory. Lewis talks about the issues of recalling dreams and the facts that “not remembering dreams” is a false statement. Content The main point emphasized throughout the article is about dreaming and what effect it
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“Tell us about yourself” – Tips for answering this interview question No matter what kind of job you’re after‚ you will be asked to talk about yourself in the interview. This allows the company to evaluate whether your professional and personal qualifications are suited to the job. This is your opportunity to make a positive impression. It’s important that you spend the time talking about your qualifications and present yourself in a positive light. Avoid repetition and practise This should
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the present. He argued that there are no "pure" facts. They all come to us through the mind of the one who records them. As the famous historian Fustel de Coulanges said‚ "Do not applaud me. It is not I who speaks to you‚ but history which speaks through my mouth." I think first to understand the weight of truth in relation to history‚ I must define what history is about: - History is a term that refers to information about the past. When used as the name of a field of study‚ history refers to
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Making a telephone call On 10/10/12 a work colleague had asked me to make a phone call to Cawthorne Park about a group of learners visiting on the 16/10/12. She asked me to find out if they had any special offers for colleges or large groups. I checked out what information she needed and found out from her the age of the leaners and if they had any disabilities as this could affect if they got a discount. I did an internet search to find the number for Cawthorne Park as this was the quickest
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What does the Victorian attitude to death tell us about the period? The Victorians attitude to death was multi-faceted. They believed in Are Morendi‚ death was very commercial during that period. Death was virulent and the process of burial or cremation was very ritualistic. During the period‚ death became more medicalised and there were changes to how each different religion treated death. Death was virulent in Victorian Britain; it "surrounded the Victorians at home and in the streets"
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BA107 Make and receive telephone calls. 1.1- Describe the features of telephone systems and how to use them. On my own phone at work I have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so we can here the clients at the tone we want them weather
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Telephone systems have many different features this allows us to handle and manage calls in a professional manner within a business environment. Call holding- This allows you to place an active call on hold for the purpose of retrieving information about the caller or re-directing the caller to somebody who can deal with the enquiry. This also allows you to look for customer details‚ gives time to pass on the information to the correct person that can help the caller. Call Waiting- This function
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