1) A convenience store chain attempts to be responsive and provide customers what they need‚ when they need it‚ where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case? In order to be response‚ a store has to make a selection between holding large inventory or frequent orders & frequent delivery routes. With holding large inventory‚ risks would be: risk of unsold products; inventory costs (in terms of money)
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1. In order for a convenience store chain to be responsive‚ which mean providing customer with what they need‚ when they need it and where they need it‚ some different ways to do are: a) Have large inventory in terms of quantity‚ variety and quick replenishment in order to be able to respond quickly to customer demand Risk associated: high cost: warehouse‚ transportation high Implied Demand Uncertainty: little time to react‚ risk of inventory that cannot be sold b) Provide highly innovative
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1. Describe the type of supply chain used by 7-Eleven. For example are they agile‚ adaptable‚ aligned? 7-Eleven is the largest operator and franchisor of convenience stores in the world‚ with more than 46‚000 outlets and currently selling 500 million litres of petrol‚ $500 million of merchandise and serving almost 80 million customers worldwide. With figures like this‚ you have to wonder how they did it? Aside from the fact that the store operates 24 hours a day‚ 365 days a year and hence adhere
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Case: 7-Eleven Japan Co. Table of Contents Question 1: 3 Question 2: 3 Question 3: 4 Question 4: 4 Question 5: 4 Question 6: 4 Question 7: 6 Question 1: A convenience store chain attempts to be responsive and provide customers what they need‚ when they need it‚ where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case? A convenience store can be more responsive by doing exactly what Seven-Eleven
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1) A Supply chain could accurate its responsiveness if it is able to improve in these criteria: - Respond to wide ranges of quantities demanded - Meet short lead times - Handle a large variety of products - Build highly innovative products - Meet a very high service level Nowadays highly dynamic‚ globalized and competitive environment‚ companies are under pressure to improve their supply chain strategies in order to be more responsive to customer demands. In the case of convenience stores
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TABLE OF CONTENT Executive Summary 1 1. Case Background 2 2. Facilities* 3 3. Transportation* 5 4. Information* 7 5. Inventory* 10 6. 7-Eleven in the United States* 11 7. Conclusion 11 Appendix 1 12 Appendix 2 13 *Note: The content (page 3 to 11) is based on questions 1‚ 2‚ 3‚ 4 and 6‚ page 88 of the textbook “Supply Chain Management: Strategy‚ Planning & Operations” by Sunil Chopra & Peter Meinld (Pearson Education‚ 3rd Edition). • Generally‚ questions
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What are some different ways that a convenience store supply chain can be responsive? A convenience store can be more responsive by doing a variety of things. The stores can model what 7-11 did and have a variety of different locations with rapid replenishment. They can offer a variety of different services‚ such as a way to pay bills like electricity‚ gas‚ insurance‚ and telephone inside the store. They can also provide other services such as ski lift voucher pass‚ payment for mail order purchases
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1. A convenience store chain attempts to be responsive and provide customers what they need‚ when they need it‚ where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case? 2. Seven-Eleven’s supply chain strategy in Japan can be described as attempting to micro-match supply and demand using rapid replenishment. What are some risks associated with this choice? 3. What has Seven-Eleven done in its choice of facility
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4. Seven-Eleven does not allow direct store delivery in Japan but has all products flow through its distribution center to reduce the number of vehicles required for daily delivery service to each store‚ even though the delivery frequency of each item was quite high. At the distribution center‚ delivery of like products from different suppliers was directed into a single temperature controlled truck. Each truck made deliveries to multiple retail stores. None of the distribution centers carried any
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Columbia Business School The New 7-Eleven I’ve got a great opportunity. I’m transforming a brand with 75 years of history. - Jim Keyes‚ CEO‚ 7-Eleven Jim Keyes‚ the 4-year veteran CEO of 7-Eleven‚ is flying his Beechcraft A36 Bonanza. He is ascending to 10‚000 feet‚ and despite the good weather he remains vigilantly focused on the instrument panel‚ and on the bright skies around him. “Flying is a great distraction‚” he says. “You can’t think about anything else when you’re in the cockpit
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