TOTAL QUALITY MANAGEMENT By- SANJAY KUMAR* TQM A SUSTAINED MANAGEMENT COMMITMENT TO QUALITY- An Organizations Personality and Culture will ultimately reflect it’s senior Management values‚ If an organization is serious about implementing TQM‚ the Commitments to do so has to start at the TOP‚ and the organization’s Senior Management has to be unwavering in its commitment to quality Focusing on the Customer Lee Lacocca once advertised
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Total quality management- a way of managing an organization with the objective of carrying out right jobs. The first time and every time. “ a management approach of an organization‚ centered on quality‚ based on the participation of all its members and aiming at long term success through customers satisfaction and benefits to the members of the organization and to the society. Thumb rule=85/15 rule – the root causes of 85 % of the problems in the organization are due to faulty systems and 15 %
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In this chapter I will discuss Rollo May and his theory of anxiety. There is no doubt that Rollo May is one of the most important figures in existential psychology‚ and‚ without question‚ one of the most important American existential psychologists in the history of the discipline. May breaks down specific applications of existential philosophy to psychology as: Human Dilemma: the fact that humans can view themselves as both the subject and the object at the same time. Humans can see themselves
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Written by: Edmund Quek CHAPTER 6 THE THEORY OF COST LECTURE OUTLINE 1 2 2.1 2.2 2.3 2.4 2.5 2.6 3 3.1 3.2 3.3 INTRODUCTION SHORT-RUN THEORY OF COST Distinction between fixed cost and variable cost Total cost Marginal cost Average cost Relationship between marginal cost and average cost Optimum capacity LONG-RUN THEORY OF COST Cost minimisation in the long run Long-run average cost Productive efficiency References John Sloman‚ Economics William A. McEachern‚ Economics Richard G. Lipsey and
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American community living in a remote area in northern Ontario‚ Canada. Curve Lake is a First Nations community‚ half an hour north of Peterborough‚ Ontario. People who live there no longer have to go all the way into the city when they run out of their medicine and need a prescription filled. They can get their medicine from a machine‚ similar to a vending machine – except that what comes out isn’t pop or candy‚ it’s pills. Curve Lake gets a lot of snow in the winter. In bad weather‚ it can be difficult
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1. Why is there a new or renewed interest in the field of project management? Organisations are realising that much of the work they do is actually project based and as more and more of these projects end up with time‚ cost and scope over runs there is the increasing need for robust project management techniques within many organisations 2. What is a project‚ and what are its main attributes? How is a project different from what most people do in their day-to-day jobs? A project is
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[pic] [pic] Project Report On Implementation of Total Quality Management Perspective of Bangladesh’s RMG Industry Prepared By: Mahmudur Rahman ID: 2003-3-14-040 Prepared For: Farhana Ferdousi Senior Lecturer Department of Business Administration East West University EAST WEST UNIVERSITY Date of Submission: December21‚ 2009 Letter of Authorization East West University 43‚ Mohakhali C/A‚ Dhaka-1212 December 21‚ 2009 Mahmudur Rahman
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Table of Contents Abstract 4 Chapter 1 - Overview 5 CHAPTER 2 – Literature review 7 Chapter 3 –Results and discussion 9 Output trends 9 Growth Rates of Total Factor Productivity 10 Growth Rates of Total Factor Productivity in Selected Industries 10 chapter 4 - CONCLUSION 12 Bibliography 13 Abstract Chapter 1 - Overview Industrial performance of a country needs to be viewed in totality‚ i.e‚ with respect to growth of output‚ employment and productivity. Moreover‚ productivity
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-Higher quality costs less‚ not more. p process -Improvement of p leads to greater uniformity of product reduces mistakes and rework reduces waste of manpower machine time materials manpower‚ time‚ increases output with lowered cost 7 3.Cease dependence on inspection: p p -achieve quality -eliminate the need for mass inspection by building quality into the product from the first time. Inspection doesn’t work! doesn t Some defective product always gets through. Some good product may also be classified
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TOTAL QUALITY MANAGEMENT | CONTINUOUS PROCESS IMPROVEMENT | | Process‚ The Juran Trilogy‚ Improvement Strategies The PDSA (Plan-Do-Study-Act)‚ Problem solving method‚ Kaizen and Six-Sigma | | JOHN KIRUGUMI :B211/003/0003/2012 | 3/1/2013 | | INTRODUCTION Processes: Quality is a never ending quest and Continuous Process Improvement (CPI) is a never ending effort to discover and eliminate the main causes of problems. It accomplishes this by using small-steps improvements
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