Author : Low Hong Rui USE CASE NAME | Generate invoice | Actor | Call center | Description | Describe the process call center generate a formal invoice copies for customers‚ delivery staff and company record. | Normal course | 1. This use case is describing process of call center generate a formal invoice for customer‚ delivery staff and company record purposed. 2. The customer copies of invoice will include information’s such as invoice number‚ tracking code‚ order list‚ purchased
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Assignment 2: Use Cases Objective Automatic teller machines (ATM) are electronic banking system that allows custom with a debit or credit card to access their account to make some basic transactions such as withdrawal‚ deposit‚ or transfer. Our object is to developed use cases to support the bank ATM service‚ that include all scenario such as customer withdrawing money from an ATM‚ making an account deposit‚ making an account transfer. Identify and discuss any ethical issue maybe
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DATA FLOW DIAGRAM Group#7 Nugao Oserin Obongen The Data Flow Diagram (DFD) • a graphical representation of the flow of data through an information system. It enables you to represent the processes in your information system from the viewpoint of data. The DFD lets you visualize how the system operates‚ what the system accomplishes and how it will be implemented‚ when it is refined with further specification. • Data flow diagrams are used by systems analysts to design information-processing systems
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Data Dictionary entry for a process from 1 to 5 Data Dictionary entry for a process 1 Process Name : Accept Order Process Number : 1 Purpose : Collect customer details‚ order details and store these details Input Data Flows : ORDER DETAILS Output Data Flows : CUSTOMER DETAILS‚ ORDER DETAILS Process description : This process accepts all customer order to rent DVDs and then stores all customer details and order details in the memory. Notes : The system stores the customer and order details
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and not being practical for large complex systems given multiple symptoms. The Bayesian calculations on multiple simultaneous symptoms could be overwhelming for users. Example of a Bayesian network in the CDSS context is the Iliad system which makes use of Bayesian reasoning to calculate posterior probabilities of possible diagnoses
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Sierra On-Line Case In 1992‚ Sierra On-Line was deep into the research and development of a variety of games for the competitive entertainment and educational software business. With a goal of going to market during the holiday season‚ they had a development schedule that had ballooned from six months to about a year. Sierra On-Line disclosed these development costs and timelines in their financial statements in a way that increased their revenues significantly year-over-year. In this highly
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Rivalry among existing firms for (UMW TOYOTA MOTOR)UMW The intensity of competitive rivalry is the major determinant of the competitiveness industry. UMW Toyota Motor Sdn Bhd is mainly engaged in the manufacturing/assembly‚ marketing and distribution of the Toyota marque‚ and the marketing and distribution of Lexus vehicles. UMW Toyota commands pole position in the aggregate sales of non-national passenger cars‚ commercial vehicles and four-wheel drives in Malaysia. Intensity of competitive rivalry
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Tagline: Get the best customer care support on your AOL About us: American Online or Aol is the leading service provider of online service and web portals. The company offers user simple‚ and quick solution on AOL email related issues. Its different names knew the company during past year. It was called Control Video Corporation ( 1983-85)‚ Quantum Computer service ( 1985-91)‚ American Online ( 1991 - Present). The company serves millions of customer worldwide. Its provide 24/7 customer service
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Steve Jobs-Apple Case Study Analysis MBA 3C Muhammad Awais Shahid9/15/2014 Question#1: Explain how each of the five elements of our definition of leadership applies to Steve Jobs leading Apple. Answer: Leader/Follower: Steve Job in a leader follower relation always shows the attitude of being in charge. Everyone has to follow his instructions and do work according to his demands. Job paid full attention to details even to the minor things as according to him these things give competitive
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E-VOTING SYSTEM A CASE STUDY OF TAITA TAVETA UNIVERSITY COLLEGE PREPARED BY MAKAU NZOKA JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY EMAIL:joshua.jkuat@gmail.com ABSTRACT Most institutions of higher learning such as universities and colleges world over provide for an electioneering process where students elect their union leaders in a democratic manner. This is of great importance as it inculcates the principle of democracy into the students who are at the peak of their learning
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