Understand how to handle information in social care settings. 1.1 – Legislation that relates to handling information in social care settings are; Data Protection Act 1998‚ Freedom of Information Act 2000 and Health and Social Care Act 2008 – Essential standards. Codes of practice that relates to handling information in social care settings include; General Social Care Council (GSCC)‚ Information Commissioner’s Office (ICO) and the local or internal Codes of Practice such as code of practise
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they will need more time to move and shouldn’t be rushed. Carers should also be aware of non-verbal signs of pain and discomfort as the person may not be able to communicate their pain verbally. 2.1 the health and saftey at work act affects working practices of moving and handling because it sets out agreed ways of working and approved manual handling techniques and lifts. It states that the employee has a duty of care to look after their own and others safety at work ‚ saftey factors need to be considered
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of practise that relates to handling information in social care settings * Data Protection Act 1998- The data protection act protects individual’s personal information. * Freedom of information act * Essential standards and the codes of practice for social care workers * Care standards * The Health and Social care act Unit 4222/307 1.2 1.2. Explain how legal requirements and codes of practise can inform practice in handling information Legal requirements give you
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GRIEVANCE HANDLING PROCEDURE IN ABC COMPANY [pic] Prepared By: S.A.D.H.Maduranga CCHRM 10/WE/01/06 Course: Certificate Course in Human Resource Management INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA (IPM) CONTENTS 1. ACKNOWLEDGMENT 2. EXECUTIVE SUMMARY 3. INTRODUCTION OF THE ORGANIZATION 3.1 Background of the Organization 3.2 Objectives of the Organization 3.3 Main Business Process
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Understand how to handle information in social care settings It is essential that in a social care environment information is collected‚ used and stored correctly. Current legislation requires everyone working in social care to maintain certain records and keep them secure. Most of the information is sensitive and therefore not available to the general public. Information that is sensitive is called Confidential. Examples of confidential records are :- * Care & support Plans * Risk
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COMPLAINT HANDLING Complaints 1. What causes people to complain? Why they don’t complain? Why do complaints occur? Complaints occur due to: - ← Delay ← Bad product ← Bad service ← Wrong/Incomplete Information ← A promise that is not kept 2. Why complaints need to be handled? ← Increase brand loyalty ← Improve on quality ← To gain an edge over the competitor ← To retain customers ← To stop unsatisfied customer from spreading bad word of mouth ← To strengthen the buyer-seller
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Handling Conflict According to our text‚ Management Leading and Collaborating in a Competitive World‚ by Thomas Bateman and Scott Snell‚ there are five approaches to handling conflict. The five approaches are avoidance‚ accommodation‚ competition‚ compromise‚ and collaboration. Handling conflict through avoidance is simply not addressing the problem or acknowledging there is a problem. Basically‚ nothing is being done to satisfy either party. Handling conflict through accommodation is when someone
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By: desi Handling Stress This essay is about handling the stress of University studies. We will be looking into many ideas and different people¹s views on how to handle stress. I will also be giving my own opinions on how I think stress can be controlled or relieved. The first thing we must do is ask ourselves one very important question‚ ³what is stress²? WHAT IS STRESS? According to an Australian born physician‚ Hans Selye (1979)‚ stress is the nonspecific response of the body to any demand
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with curative‚ preventive‚ rehabilitative‚ palliative‚ or‚ at times‚ unnecessary care. The modern health care sector is divided into many sub-sectors‚ and depends on interdisciplinary teams of trained professionals and paraprofessionals to meet health needs of individuals and population. Health care segment provides employment openings to many individuals directly associated with the health care sector or other associated sectors‚ related to the health care industry in some way or the other. . Businesses
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National Diploma in Aviation Operations [pic] Unit 18: Ramp Handling Outcome 1: Understand the aircraft turnaround and efficiency of turning around Outcome 2: Know air traffic control procedures employed and their relationship with ramp handling Outcome3: Know the requirements and methods for aircraft loading in relation to both cargo and passenger handling Outcome 4: Understand the regulatory framework and safety issues associated with work on
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