Unit 307 Understand how to handle information in social care settings Outcome 1 Understand requirements for handling information in social care settings Outcome 1.1 identify legislation and codes of practice that relate to handling of information in social care settings; Keeping information safe and only passing it on where there is a clear right to it and a clear need to do so‚ is an important right for all service users because: 1. Service users may not trust a care worker
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References: Transactions on Information Theory 22 (6) (1976) 644–654. 1976. (1985) 469–472‚ 1985. Cryptology – Crypto ’92‚ LNCS‚ 740‚ Springer- Verlag‚ 345-357‚ 1992. D. Knuth‚ “The Art of Computer Programming – Semi Numerical Algorithms”‚ Vol.2‚ Addison-Wesley‚ Third Edition‚ 1998. N
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Grievance Handling & Arbitration Course Work Questions (2) 30/9/2013 1. What do you understand by the term productivity? How is grievance handling related to productivity? Discuss 2. How can grievances be handled by management more effectively? Answer both questions Word count 1500 words per question. Question#1 Productivity can be defined as the relationship between the quantity of output and the quality of input used to produce that output. Productivity
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Unit 209 Understand how to handle information in social care settings. Outcome 1 Understand the need for secure handling of information in social care settings. 1.1 Identify the legislation that relates to the recording‚ storage and sharing of information in social care. The Data Protection Act 1998 controls how your personal information is used by organisations‚ businesses and the government. Everyone responsible for using data or storing data has to follow strict rules called
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or end users‚ of the system – in this case the general public‚ must be kept well informed A major lesson from this failure appears to be the need for contingency planning. The project took some high-risk decisions without having fallback plans. The Passport Office had not predicted the surge in applications and enquiries and had no means of handling them.
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Guideline on Handling Customer Difficulties and Complaints Banking or any other business needs customer as first main requirement to achieve success. ‘No customer means No business.’ Customers are always right. When we are in business we make mistakes which will result in problems or complaints. These complaints are somehow good for business because they tell us what we do wrong and what our weakness is. First of all‚ customer feedback can help to avoid complaints. In order to get their
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Moving and Handling Moving and handling is the single most cause of injures at work in social care settings. With this in mind are there legislation in place to protect all involved and set standards; • The Manual Handling Operations Regulations 1992 requires employers to avoid all reasonable manual handling where there is a risk of injury. Requires employers to carry out risk assessments to ensure appropriate steps have been taken to reduce any risks. • Provision and Use of Work Equipment
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Manual Handling Policy I have chosen to summarise a manual handling policy from my workplace. I decided this as whilst at work I use manual handling constantly throughout the day. Many of our service users need hoists‚ handling belts and other equipment to assist with their mobility‚ so this policy is very relevant to be sure I carry out my duties in a safe manner. Manual handling can involve many different tasks‚ including using moving and handling equipment where a service user needs aids for
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infancy forms the foundation for a child’s development. If a child has a secure attachment‚ he will grow up to view the world as a safe place and will be able to develop other emotions. It has become more and more apparent that a healthy attachment is most important in human development. Why do some children survive and even rebound in the face of adversity? Some children are able to adapt and rebound and develop the resources they need to cope. The basic foundations of a child’s personality
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10/23/2011 Grievance Handling & Grievance Procedure 11 Presented by Wing Commander Manoaj Keppetipola MBA (PIM -Sri J)‚ BA Defence (Hons)‚ Dip in HRM(IPM)‚ MIPM‚ AIM(SL)‚ AITD(SL) What is a grievance? • “Any factor involving wages‚ hours‚ conditions of employment that is used as a complaint. Similarly it could be expressed or not expressed.” Gary Dessler • “Any complaint or dissatisfaction on the part of a worker or a group of workers relating to his / their employment in the undertaking
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