Chapter-1 PUBLIC SECTOR IN INDIA (Overview & Profile) -1- PUBLIC SECTOR IN INDIA 1.1 EVOLUTION These included the Railways‚ the Posts and Telegraphs‚ the Port Trusts‚ the Ordinance Factories‚ All India Radio‚ few enterprises like the Government Salt Factories‚ Quinine Factories‚ etc. which were departmentally managed. 1.1.1 Prior to Independence‚ there were few ‘Public Sector’ Enterprises in the country. 1.1.2 Independent India adopted planned economic development policies in a
Premium Public sector Economic growth Industry
Marks：_______/100 Title Service Delivery of Non-governmental Organizations: The Case of Emergency Response of CARE to Haiti Earthquake Abstract: In this case study‚ the author will give a review on the service delivery of CARE in Haiti after the earthquake happened in January‚ 2010. Through the case study‚ the services delivered by CARE are presented. By analyzing the case‚ we can know much better on how NGOs carry out the service delivery in a specific area and what the results are
Premium Emergency management Haiti Sanitation
Unit 201 Principles of communication in adult social care settings Outcome 1 Understand why communication is important in adult social care settings 1.1 -Create and maintain relationships -To teach and to learn - To share opinions - Feelings and emotions -getting to know each other’s 1.2 Effective communication is essential in building a meaningful relationship between the resident and the carer as it can help build trust and respect. Effective communication is fundamental in
Premium Communication Nonverbal communication Sign language
Consumer Perception of Public & Private Sector Banks: A Service Quality Approach TABLE OF CONTENTS |S. NO. |PARTICULARS |PAGE NO. | | |Executive Summary |3 | |1 |Introduction |4
Premium Bank Customer service Service
PR ROLES AND GENDER STUDY: GENDER ISSUES AFFECT INCOME IN PUBLIC RELATIONS FIELD BACKGROUND OF THE STUDY Glen M. Broom fathered roles research in communication and public relations (Broom‚ 1982; Broom & Smith‚ 1979). Broom’s research was focused on the consultant’s roles enacted for senior management by public relations experts. In the same year‚ Katz and Kahn (1978) introduced roles as a central concept in organizational theory. A role can be seen as “the expected behavior associated with
Premium Feminism Public relations Gender
MAINTAINING ADMINISTRATIVE SERVICES LEARNING OUTCOMES 1. Understand how to order products and services 2. Understand how to keep waste to a minimum in a business environment 3. Understand the purpose of delivering effective customer service 4. Know how to take minutes 5. Understand how to organise meetings 6. Understand how to organise events 7. Understand how to manage diary systems Questions Explain what procedures you use to order products and services for your organisation
Premium Management Service Customer service
Service Delivery PlatformS: the key to Service convergence Devoteam white PaPer C onneCting Business & t eChnology Service Delivery PlatformS: the key to Service convergence Devoteam white PaPer october 2007 Table of conTenTs 1. IntroductIon 6 1.1. bjectives O H 1.2. ow to read this white paper 1.3. About Devoteam 1.4. About the SDP work group 2. SdP general overvIew 6 6 7 7 9 9 2.1. Traditional service delivery models 2.2. Service
Premium Mobile phone Mobile network operator Service system
SUMMARY 6 Reference: Germov‚ J‚ ”Managerialism in the Australian public health sector: towards the hyper-rationalisation of professional bureaucracies.“ Sociology of Health and Illness 27‚ No. 6 (2005): 738-758. The article outlines the effect and impact of managerialism on the organization’s operation in Australian public health sector professionals‚ which bases on 11 qualitative case-study researches with 71 semi-structured interviews. The data was collected from government funded independent
Premium Rationality
personal dealings. Public sector ethics concerns the moral requirements of public servants in that they are paid for and expected to offer the people. In terms of the Constitution of the Republic of South Africa Act 108 of 1996‚ all government departments are required to be efficient whichincludes observing particular ethical codes of conduct (Raga and Taylor‚ 2008). In this regard‚ this essay will be discussing the ethical standards and values expected of public officials in managing public finance by defining
Premium Ethics
on Public Sector Reform PHILOSOPHY FOR PUBLIC SECTOR REFORM Government’s policy for public sector reform is driven by a philosophy that makes the interest of the people of paramount concern. The human resource is the most valuable of all national resources. People‚ whether there are the employers‚ employees or customers of the public sector‚ transcend structures‚ systems‚ procedures and technology. They are the key elements to the overall success of government’s initiative in public sector reform
Premium Management Human resource management