Examples of organisations working together Tour operators & Travel agents These two sectors are connected because a travel agency sells holidays for a tour operator who will put together the whole package .e.g. Lunn poly which is a worldwide travel agency sells holidays for Kuoni which is a tour operator that specializes in luxury holidays. Attractions & Transport operators These two sectors are connected because when travelling to Buckingham Palace there are bus routes and tube routes
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MALAYSIAN ASSOCIATION OF TOUR AND TRAVEL AGENTS (MATTA) CODE OF ETHICS FOR MEMBERS Wisma MATTA‚ No 11‚ Jalan 1/76‚ Desa Pandan‚ 55100 Kuala Lumpur Tel : (03) 92876881 Fax : (03) 92876880 E-mail : admin@matta.org.my Website : http://www.matta.org.my Updated by MATTA Secretariat 12 April 2006 MATTA Code of Ethics for Members CONTENTS PART I PRELIMINARY 1. The MATTA Code of Ethics 1.1 What it means to members 1.2 What it means to customers and consumers
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Legal Environment of SLT Report SU MAN MSc SLT ETU20100211 ESC RENNES 1. The Legal Differences There are approximately 80.000enterprises related to Travel agents and tour operators in Europe with 450‚000 employees. Package holiday becomes a popular and convenient travelling form attracting more people. Until 2007‚ 190 million package holidays have been sold. Meanwhile‚ 29.000 IATA accredited agency have already settled in travel agency. According to the statistics‚ there were $1.6 billion
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offer its guests discount admission. Tour operators use airlines and hotels when assembling their holidays‚ which are sold through travel agents. Independencies and interrelationships Being interdependent means relying on others. We all rely on others for help and support throughout our lives. The success of tour operators and the number of holidays they sell depends very much on how well travel agents are promoting the products and services of the tour operator and how successful they are at persuading
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companies up or down the chain as opposed to across the same level of the chain. Moving down the chain is known as forward vertical integration. An example of this would be a tour operator buying a chain of travel agents. Backward integration is moving up the chain. An example of backward integration would be a tour operator buying a principal‚ such as an airline. It is understood that as you go up the chain each level costs more to buy. This is why forward vertical integration is more commonly found
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EUROPEAN TOUR OPERATORS 1. Using the PESTEL tool‚ what are the key drivers for change of the macro-environment of European tour operators in the first decade of year 2000? POLITIC NY 9.11 Bomb attack‚ terrorist attack (Bali‚ Djerba) Cote d’Ivoire conflict 2009 African conflicts 2010 (Egypt‚ : strikes for independence‚ Tunisia demonstrations for independence‚ Marocco : Bomb attack Jemaa-el-Fna Place Security controls at the airport => terrorism attacks Expansion of European Union
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order to become TUI group. This group is a company of opportunities for the customers‚ employees‚ and shareholders. Since the company is under one roof‚ all the companies like unique hotel portfolio‚ cruise lines‚ airlines‚ distribution strength of tour operations that go on through online and through other travel agencies in all over the Europe. Now the company is functioned in 180 states of the world and also claimed
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Ghost tour in Copenhagen Wednesday the twenty-first of October a group of thirty students are taking a ghost tour in the centre of Copenhagen with the company Ghosttour.dk - a firm who promises a hair-raising experience and a chance to hear about all kinds of ghosts told by eyewitnesses and historically well-informed persons. The firm is owned by Nynne Vidgren who is Cand. Mag. in history and art history. Working for her are several tour guides with backgrounds as actors and history researchers
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Retail Travel Environment Level 3 – Travel and Tourism 13th February 2013 INTRODUCTION In this assignment‚ I have been asked to produce a report describing the retail travel environment in Travel and Tourism. This must include the roles of the different types of retail agents; the products and services that they are selling; the links that exist within the retail travel environment; and the different types of relationship that exist within the retail industry. ROLES OF TRAVEL
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Outbound Mass Market Tour Operator Roles: Mass market tour operators put together holiday packages and sell huge numbers of holidays for the customer. They also arrange transport‚ accommodation‚ activities and any extra services that might be needed. They need to understand the tourism industry really well; know which are the most affordable routes and modes of transport‚ where tourists get most of the adventure and what services can be offered for free. They must understand operations of related
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