The Dabbawala System: Analysis and Recommendations Executive Summary The dabbawala delivery system can be improved by focusing on transportation‚ turnover and technology. The on time‚ every time mission of delivering dabbas faces many travel issues each day such as: bicycles that have limited space‚ delayed pick up from food makers due to water supply‚ road work‚ and railway strikes. As the culture in Mumbai continues to change and the city experience growth‚ turnover has become a problem within
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THE DABBAWALAS OF MUMBAI: The Dabbawalas who provide a lunch delivery service in Mumbai have been in the business for over 100 years. In 1998‚ Forbes Global magazine conducted an analysis and gave them a Six Sigma rating of efficiency. * The description of Dabbawalas 1. Descendants of soldiers of the legendary Maharashtrian warrior-king Shivaji‚ dabbawalas belong to the Malva caste‚ and arrive in Mumbai from places like Rajgurunagar‚ Akola‚ Ambegaon‚ Junnar and Maashi. 2. They believe
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INTRODUCTION A dabbawala; also spelled as dabbawalla or dabbawallah; is a person in India‚ most commonly in Mumbai‚ who collects freshly cooked food in lunch boxes from the residences of mostly-suburban office workers‚ delivering it to their respective workplaces and returning the empty boxes back to the customer’s residence by using various modes of transport. "Tiffin" is an Anglo-Indian word‚ derived from obsolete English slang "tiffing" (to sip)‚ for a light lunch or afternoon snack‚ and sometimes
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Bombay Dabbawalas go high-tech For over a century they delivered hot lunch in packages to thousands of Bombay’s working people with almost faultless efficiency without the help of information technology. But now Bombay’s ubiquitous Dabbawalas lunch deliverymen have realized that they need to go high-tech after all -- not only to expand their business but also for their social security. The Bombay Tiffin Box Suppliers Association‚ an association of 5‚000 lunch deliverymen who are called Dabbawalas
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Mumbai Dabbawalas The Mumbai dabbawals story started during the British raj‚ when Mumbai (then Bombay) became a business hub and people started migrating to earn their livelihood. In those days there was no canteen facility available so people used to carry their own Tiffin‚ but usually when they would start from home the Tiffin would not be ready. At first it cost the customer Rs.2. from that humble start this business has turned into a Rs.50 crore(approx.) industry. The dabbawalas started in 1890
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A dabbawala; also spelled as dabbawalla or dabbawallah; is a person in India‚ most commonly in Mumbai‚ who is part of a delivery system that collects hot food in lunch boxes from the residences of workers in the late morning‚ delivers the lunches to the workplace utilizing various modes of transport‚ predominantly bicycles and the rail trains‚ and returns the empty boxes back to the customer’s residence that afternoon. They are also made use of by prominent meal suppliers in Mumbai where they ferry
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m Motivation Theories By Therese Mac Donald Table of Content Page 3 – Introduction Maslow Page 4- Porter & Lawler Page 5- David Mc Chelland F Hertzberg’s Hackman & Oldham Page 6- Heekhausen’s Theories Vroom Justice S Adams D Atkinson B Skinner Page 7- Conclusion 17 November 2012 Therese Donovan Motivation Theories There are quite a number of modern motivational theories that attempt to identify the key needs and
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2 Management and Motivation Nancy H. Shanks LEARNING OBJECTIVES By the end of this chapter the student will be able to: ■ ■ ■ ■ ■ Frame the context for understanding the concept of motivation‚ particularly who and what motivates employees; Provide an overview of the different theories of motivation; Identify extrinsic and intrinsic factors that impact motivation; Assess misconceptions about motivation; and‚ Suggest strategies to enhance employee motivation. INTRODUCTION Managers
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WARID MOTIVATION Concept of Motivation The beginning of the twenty century motivation was not introduced popularly. If human beings were free for choosing. In seventeenth and eighteenth century the philosophers respectively Restarts‚ Hobbes‚ Locke and Hume concepted a more mechanistic view. They suggested that some actions arise from internal or external forces where there is no control. According to Hobbes behave should be such a way where pain is being avoided and achieve pleasure. No matter
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Theories of Motivation Although the term _theory_ is used in motivation theory‚ no single recognized theory of motivation exists. Rather‚ _motivation_ is used as an umbrella term for a number of theories that describe factors‚ traits‚ or situations that result in people moving beyond awareness and attitudes into behaviors. A number of workplace theories cite motivation as a key element in employee workplace behavior. Frederick Herzberg’s 1959 _hygiene theory_ contends that the external job environment
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