Prof. Bobbie Laguitao ____________________________________________________________ ______________ LEADERSHIP EQ (Emotional Intelligence) What is EQ? Before understanding what EI means‚ one must be able to define what emotions are. History of EQ Earliest roots can be traced to Darwin’s work on importance of emotional expression for survival and second adaptation. In 1900s‚ traditional definitions of intelligence emphasized cognitive aspects (IQ) and then later
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EMOTIONAL INTELLIGENCE `ABSTRACT "Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study
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MTD Training Emotional Intelligence Download free eBooks at bookboon.com 2 Emotional Intelligence © 2010 MTD Training & Ventus Publishing ApS ISBN 978-87-7681-600-1 Download free eBooks at bookboon.com 3 Contents Emotional Intelligence Contents Preface 7 1. 1.1 1.2 1.3 1.4 Overview of Emotional Intelligence Introduction Theories of Multiple Intelligences The Importance of Emotions Emotions and the Brain 9 9 10 11 13 2.
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Emotional Labor and Emotional Exhaustion CITATION: Magdalene Ang Chooi Hwa (December 2012) ‘Emotional Labor and Emotional Exhaustion’‚ Journal Of Management Research Volume 12‚ Issue No. 3‚ Page No. 115 – 127 Summary: This study examines the emotional labor process‚ operationalized as surface acting and deep acting‚ as performed by hotel employees in Sabah‚ Malaysia. It also investigates the influence of emotional labor on emotional exhaustion‚ and the potential role of co-worker support
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due to mismanagement‚ wrong fiscal policies and corruption The issues of customer satisfaction and equity were studied first hand and when comparing with the UK system‚ one would only praise the NHS(National Health Service) for its equitable approach unlike many other countries were only those than can afford treatment get it. During my university years‚ I was a part of the committee through whom student members voiced their opinion in reviving the Osun State Student Association at Bowen
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7. An investor is evaluating the use of the bottom-up approach and the top-down approach to fundamental analysis. The investor wants to use the approach that will best enable them to structure a diversified share portfolio that will achieve specified income returns and capital gains. Which approach do you recommend the investor adopt? We can use bottom-up approach to make a comparison of the performance indicators with other similar firms in the same industry and thus mixes a wide variety of investments
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EMOTIONAL INTELLIGENCE A CLUSTER OF TRAITS O ABILITITES RELATING T EMOTOINAL SIDE OF LIFE Emotional intelligence (EI) is defined as a person’s self-awareness‚ self-confidence‚ self-control‚ commitment and integrity‚ and a person’s ability to communicate‚ influence‚ initiate change and accept change (Goleman‚ 1998). EQ is quite distinct from IQ and is considered more important than IQ to live a happy and productive life. People who do not have a strong emotional intelligence have a very hard time
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Emotional Expression Emotional expression is most commonly known by the attitudes people have and the facial expressions they carry in certain situations. You can easily tell if someone is mad‚ upset‚ happy‚ or uncomfortable in a given situation. Whether most people realize it or not‚ their faces can be read like a book. Most of the time‚ you can look at someone and see their opinion on an issue without having to actually ask them what they think or how they feel. This is very helpful in most
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"You express the truth of your character with the choices of your actions" - Steve Maraboli. The first adjective to come to your mind when you hear a persons name is what forms their character. Character is not only how people describe you‚ it’s about how you present yourself and what actions you choose. To show your strong sense of will‚ their are a few characteristics that are most important. The most important characteristic are compassion‚ perseverance and honesty. Compassion is feeling sympathy
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Emotional Intelligence Organizational Behavior Dr. K. Erikson June 19th‚ 2012 Emotional Intelligence We all know‚ and if we do not know‚ that the days of command-and-control leadership are long gone. The fact that not all have heard‚ should be a responsibility‚ for those of us that have mastered the true art and science of conversations to step up and exemplify to our society this same art of “Emotional Intelligence” . We have truly so much yet to learn about one another‚ to experience
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