MZUZU UNIVERSITY FACULTY OF INFORMATION SCIENCE AND COMMUNICATIONS DEPARTMENT OF LIBRARY AND INFORMATION SCIENCE A STUDY ON CUSTOMER CARE SERVICES AT THE COLLEGE OF MEDICINE LIBRARY A RESEARCH PROPOSAL BY MATHIAS MARK BLUGAMA (DLIS/2B/02/09) A STUDY ON CUSTOMER CARE SERVICES AT THE COLLEGE OF MEDICINE LIBRARY 1.0 INTRODUCTION AND BACKGROUND 1.1 Conceptual Introduction It appears when people talk of library services‚ they only focus on the services that they
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Charlene. PepsiCo Inc. is an American multinational food and beverage corporation headquartered in Purchase‚ New York‚ United States‚ with interests in the manufacturing‚ marketing and distribution of grain-based snack foods‚ beverages‚ and other products. PepsiCo was formed in 1965 with the merger of the Pepsi-Cola Company and Frito-Lay‚ Inc. PepsiCo has since expanded from its namesake product Pepsi to a broader range of food and beverage brands‚ the largest of which include an acquisition of Tropicana in
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I think that there are not enough reasonable grounds for an arrest without a warrant. I think more reasonable grounds should be put into place in order to arrest someone without a warrant. This is because I think that if a victim phones the police with a worry they should arrest a person to stop them from doing something‚ however they usually wait until something has actually happened to the victim or their property. I also think that citizens should not have the power to arrest a suspected criminal
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In order to destroy all that is not the Caliphate‚ this terrorist group has implemented strategies to successful conquer world domination. This global strategy involves Iraq and Syria‚ Middle east and North Africa‚ along with individual implementation in all areas of the globe. The main strategy is to take on powerful countries‚ forcing them to lack the ability to fight against the attacks of ISIS‚ and essentially for them to cut-and run-in the face of these brutal attacks (Walter‚ 2015). Being aware
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Application forms Application forms are one of the most common selection and assessment methods in practice‚ used almost as much as the CV; most particularly in the public and voluntary sectors (Zibarras and Woods‚ 2010). Shackleton and Newell (1994) found that out of seventy-three British organisations they surveyed‚ 93.2% of them used application forms. Zibarras and Woods (2010) found in a survey they conducted that the use of application forms by organisations were highest in either micro-organisations
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The use of Diabetic Alert Dogs to manage blood sugar levels in Type 1 Diabetic Children 13‚000 children and adolescents are diagnosed annually with type 1 diabetes. Traditional care and management for this disease includes insulin therapy and blood sugar monitoring. One of the dangers associated with disease is hypoglycemia most commonly referred to as low blood sugar. To date 1 in 3 of the individuals diagnosed with type 1 diabetes will die from an undetected low blood sugar‚ mostly resulting
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Managerial Economics – BBA2194 Group project and Presentation You and your team are economic analysts for Global Investment Research (GIR) Pvt Ltd ‚ an International Investment consulting group based in the US. GIR has branches in 20 countries and is the leading consultant for International investors who are willing to invest large sums of money in a country. A consortium which consists of a group of investors from the oil rich Gulf States are keen to invest in a country with an emerging economy
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Forming‚ Storming‚ Norming‚ and Performing Helping New Teams Perform Effectively‚ Quickly Building a high-performing team takes patience and professionalism. Effective teamwork is essential in today ’s world‚ but as you ’ll know from the teams you have led or belonged to‚ you can ’t expect a new team to perform exceptionally from the very outset. Team formation takes time‚ and usually follows some easily recognizable stages‚ as the team journeys from being a group of strangers to becoming
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The definition of the three strikes law is as follows. The third conviction for a felony results in a mandatory and lengthy prison term as defined by the American justice. This research paper will exclusively be written to follow the guidelines of the Caliornia version of the “three strikes and you’re out law” The exact application of the three strikes laws vary considerably from state to state. Although over twenty-three states have a three strikes law and many others have similar laws‚ none are
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Segregation was the predominant political challenge in the U.S. during the 1950’s and 1960’s. Though discrimination was considered socially acceptable at the time‚ civil rights activists began to assemble to combat prejudice. These activists utilized methods of peaceful demonstrations‚ unionization‚ and rides for freedom‚ to sway pro-segregation opinions. It may be argued these methods were successful as a whole‚ however; riding for freedom was the most significant in eliminating segregation because
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