CHAPTER 1 INTRODUCTION TO Operations Management Teaching Notes Many students come to this course with negative feelings‚ perhaps because they have heard that the course includes a certain amount of quantitative material (which many feel uncomfortable with)‚ or perhaps because the course strikes them as “how to run a factory.” Others seem to have very little idea about what operations management is. I view the initial meeting with my classes‚ and this first chapter‚ as opportunities to dispel
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Lean Six Sigma: The Pursuit of a Perfect Emergency Department Brandon D’Aloiso (bdd31@pitt.edu)‚ Seth Young (say19@pitt.edu) Abstract— This paper will focus on the use of the Lean Six Sigma principles in an emergency room setting. The current level of efficiency of emergency rooms will be examined and we will discuss the ways in which Lean Six Sigma principles can be implemented. Ways to lower infection rates and still keep wait times down will also be explored. Six Sigma methodologies are
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Tasks and answers Task 1: To what extent could or should Deane expect to apply the philosophies and techniques of JIT/Lean to the running of a staircase cell? Staircases Production Company (SPC) is a small‚ successful‚ privately owned timber and building materials company based in a small city in the UK. The company offers a wide variety of timber products‚ from regular doors‚ windows and staircases to special products such as non-standard sections or special profiles (i.e. old designs of skirting
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Building Dissertation 443 Topic Proposal Assignment BUILDING DISSERTATION 443 TOPIC PROPOSAL Title: LEAN SIX SIGMA: Analysis of its use within the Supply Chain of Oil and Gas Construction projects in Western Australia Name: Student Number: Unit Name: Email Address: Date Submitted: Daniel Foley 15487960 Building Dissertation 443 d_foley_@hotmail.com 27th March 2014 Word Count: 933 URL (if applicable): Curtin University of Technology By submitting this assignment‚ I declare
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Six Sigma (DMAIC) Six Sigma is not what it used to be; it has evolved throughout the centuries and become what it is today. According to the article‚ The History of Six Sigma‚ Carl Fredrick Gauss (1777-1855) introduced the normal curve and six sigma as a measurement standard that can be traced back to him. As a measurement standard‚ six sigma is traced back to Walter Shewhart who explained that three sigma is the point where a process needs correction. There were many measurement standards that
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of performance standards of the organization The way management views the contribution and role of its workforce (employee involvement and team efforts are the key to improvement) Key Elements of TQM: Quality is defined by customer Employee involvement Continuous improvement Prevention‚ not inspection Drive out variability in process control (SPC) PDCA Cycle Representation of continuous improvement Plan‚ Do‚ Check‚ Act Six Sigma Improvement Model (DMAIC) “PDCA cycle on steroids” More
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or leased (62 properties)‚ managed on a hotel management contract (463) or franchised hotels (502 properties). Over half their hotels are in North America and the Caribbean and one quarter in Europe‚ Middle East and Africa (EMEA). Most of their brands are in the upper end of the market‚ and include St. Regis‚ W‚ Westin‚ Le Meridien‚ and Sheraton. This market position means that the chain has focused on quality and was an early adopter of six sigma amongst service firms in 2001. Between 2001 and
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IE409/509: SIX SIGMA QUALITY A Project on “Optimizing the Order Quantity‚ Quality and Service Level by using Six Sigma Tools” at As a part of curriculum and Submitted by Group #9: Table of Contents STAKEHOLDERS SUMMARY a. A problem Statement: To increase the service efficiency of the organization by optimizing the available resources & methodologies. b. The critical tools and methods used in analysis: There are several tools used in every
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describe what are the differences between theory/application/focus factors when comparing six sigma‚ lean and theory of constraints. Please elaborate your answer without writing article sentences‚ use you own words and demonstrate a comprehensive analysis. Making a comparison with a simple standpoint‚ the six sigma’s methodology is used to incremental improvement of existing processes‚ as it is the six sigma main tool‚ DMAIC. This tool is a strategy based on statistical quality‚ which gives much
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Over the past several years‚ increasingly‚ there has been a trend within business and manufacturing community to associate JIT with Lean operations. According to “Reference for Business” Lean methodology is Westernized version of Japanese Just-In-Time system‚ where both of these systems share mostly the same characteristics and goals‚ and often used interchangeably. Whereas there are similarities between these two methodologies‚ there are also principal differences between them. It should be noted
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