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    Chapter One ~ Operations and Productivity • POLCA (plan‚ organize‚ lead‚ control‚ achieve) • Suppliers → Inputs → Process → Outputs → Consumers (SIPOC) • 3 functions to create goods and service: o Marketing o Production/operations o Finance/accounting • Why Study OM? o Learn how people organize themselves for productive enterprise o Learn how goods/services are produced o Understand what operations managers do o OM is a costly part of an organization • Productivity= Units produced or

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    MGT 561 - Operations Management Exam B Student Name: ____________________________ Date: _________ Operations and Productivity (each question is worth 1 point) 1) Manufacturing and service organizations differ chiefly because manufacturing is goods-oriented and service is act-oriented. True False 2) Operations‚ marketing‚ and finance need to function independently of each other in most organizations if they are to be truly effective as an organization. True

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    Six Sigma-Based Approach to Improve Performance in Construction Operations Seung Heon Han‚ M.ASCE1; Myung Jin Chae‚ Ph.D.‚ P.E.2; Keon Soon Im‚ P.E.3; and Ho Dong Ryu4 Abstract: Many researchers and project managers have attempted to improve project performance by applying new philosophies such as lean principle‚ just-in-time‚ pull scheduling‚ and last planner. However‚ very little research has been conducted on setting definite quantitative goals for performance improvement while considering

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    Supply and Demand

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    GMAC Gregg Schoenfeld ® Work-Life Balance: An MBA Alumni Report GMAC ® Research Reports • RR-05-09 • October 13‚ 2005 Introduction The issue of work-life balance has permeated the business community for decades (Carruthers‚ 2005; Spinks‚ 2004; Parsons‚ 2002)‚ and companies have responded with work-life programs to address the issues raised by their employees (Roberts‚ 2005). MBA students‚ as current and future members of the business community‚ are also aware of the issue. According to

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    supply and demand Identify two microeconomics and two macroeconomics principles or concepts from the simulation. Explain why you have categorized these principles or concepts as macroeconomic or microeconomic. The microeconomic topics would be the demand and supply curve. The demand curve shows how consumers would react to prices. The supply curve shows how landlords would react to price by how much units will sell. The outside company coming in and the price cap would fall under macroeconomic

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    1. award: 1.50 out of 2.50 points       The demand curve for product X is given by QXd = 500 - 5PX. a. Find the inverse demand curve. PX = 100  - 0.2 QXd Instructions: Round your answer to the nearest penny (2 decimal places). b. How much consumer surplus do consumers receive when Px = $45? $91.00  c. How much consumer surplus do consumers receive when Px = $25? $95.00  d. In general‚ what happens to the level of consumer surplus as the price of a good falls? The level of consumer surplus

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    1 Introduction The discerning customers nowadays are better educated and are able to recognize the quality of products or services‚ rather than just looking at the price. As competition between organizations grows more intense‚ many different factors and dimensions would be considered by the customers when they are going to measure the quality (Stevenson‚ 1999). In order to remain competitive among those rigorous competitions in the dynamic changing business environment‚ organizations have to

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    Demand and Supply

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    Demand and supply The term demand refers to the quantity of a given product that consumers will be willing and able to buy at a given price. As a general common sense rule - ’the higher the price of a particular product the lower will be the demand for it ’. The term supply refers to the quantity of a particular product that suppliers (producers and/or sellers) will make available to the market at a particular price. The higher the price‚ the greater the quantity that suppliers will be willing

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    Strategic Supply Chain Management: SCM and Lean Management Concepts LAW CHONG SENG University Technology of Malaysia (UTM) cslaw5@live.utm.my‚ mylawcs@gmail.com ABSTRACT One of the most significant paradigm shifts of modern business management is that individual businesses no longer compete as solely autonomous entities‚ but rather within supply chains. In this emerging competitive environment‚ the ultimate success of the business will depend on management’s ability to integrate the company’s

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    LEAN IN PRODUCTION AND SERVICE The word term ‘’LEAN’’ was put together to describe and personalize Toyota’s business activity during the 1980’s by a research team headed by one Jim Womack‚ Ph.D.‚ at MIT’s international Motor vehicle programme. According to them‚ the concept of ‘LEAN’ was fathered by Taiichi Ohno of Toyota. Ohno developed a contrasting approach to the mass production methods of US car firms through necessity. Later‚ in 1996‚ Jim Womack’s team espoused the five lean principles

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