Assignment London Churchill College Programme: BTEC Higher National Diploma (HND) in Business Unit Number and Title: (34) Operations Management Unit Level (QCF): 5 Module Tutor: Cliff Sikpi Email: Cliffsikpi@yahoo.com Date Set: 28/09/11 |Learner’s name and statement of authenticity | |
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| Operations Management MGT 6170 Final essay Southern Toro Distributor Student: Hoang Xuan Linh Class: CMU 12A Total pages: 10 Score SECTION 1: CASE SUMARY Gioe Melaney is the general director of Southern Toro – a subsidiary company included in the distribution system of Toron Coporation in Galveston‚ Taxas
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The standard of operations plays a vital role in any business. To obtain maximum positive results‚ set procedures are a must. I have chosen Pizza Hut because it is one of few brands which serve all around the globe. Pizza hut have their set operation procedure to make sure they meet customer’s satisfaction to the maximum. This report includes Pizza hut’s supply chain management‚ inventory‚ product and service design‚ production process‚ planning and controlling‚ and quality management along with conclusion
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Unit-4 Secondary objectives of materials management: secondary objectives are limited in number or in scope as primary objectives. Since they represent the materials management contribution to the achievement of primary objectives of some other departments‚ they can vary widely from industry to industry. 1. Reciprocal relations: when a company deliberately buys as much as possible from its own customers it is said to practice reciprocity. 2. New materials and products: engineering and manufacturing
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Question 1 DEFINE OPERATIONS MANAGEMENT AND DISCUSS ITS ESSENTIAL FEATURES AND THE IMPORTANCE/BENEFITS OF OPERATION PRIORITIES Introduction: Every organization is in business because it has products‚ services and in some cases a combination of the two (i.e. product and service)‚ that it offers customers as a solution to a particular need or want they have. This implies that‚ the very core business of every organization is to get these products and services readily available to customers‚ through
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Operations Management assignment Supply Chain Management Supply chain management is the coordination of the processes and functions within a business‚ adopted by most companies in the UK in the late 1990’s. It deals with the internal and external factors that‚ when dealt with correctly and systematically‚ can determine a businesses success or failure. A supply chain is the network of activities that delivers a finished product service to the customer. By definition‚ supply chain management
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strategy. This thesis aims at identifying issues that determine the long-term efficiency of green marketing and how confidence and trust plays a role in order to gain competitive advantage through customer satisfaction and customer retention. The common denominator of both‚ CRM and green marketing is the creation of confidence‚ trust and value for customers. So‚ focus is laid on measures that lend credibility to companies‟ green marketing by interviewing experts and observing their opinions about
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Topic 1: Introduction to Operations Management Operations - The part of a business organization that is responsible for producing goods and services Operations Management - management of systems or processes that create goods and/or provide services - Science and art of ensuring that goods and services are created and delivered successfully to customers Operations Managers - make decisions regarding the operations function and its connection with other functions - plan and control the production
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Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation‚ development‚ production and distribution. It deals with all operations within the organization. Related activities include managing purchases‚ inventory control‚ quality control‚ storage‚ logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services
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their operations. A “brick and mortar” grocery has advantages and disadvantages compared to an online operation‚ like Theorganicgrocer.com. First of all‚ their major disadvantage is the overhead. The cost of property‚ insurance‚ taxes and staff is much higher for a “brick and mortar” operation than an online operation. The biggest advantage for a “brick and mortar” operation is customer security. To a customer‚ if a company has physical presence‚ it is seen as more reliable as the company is far
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