Organizational Behavior BUS 502 Md. Lutfar Rahman Faculty College of Business Administration IUBAT—International University of Business Agriculture and Technology Text • Organizational Behavior 13th Edition • Author: Stephen P. Robbins Chapter ONE What is Organizational Behavior? Organizational Behavior • Organizational behavior (often abbreviated OB) is a field of study that investigates the impact that individuals‚ groups‚ and structure have on behavior within organizations‚ for the purpose
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c ORGANIZATIONAL BEHAVIOR Student : PHUNG VAN TUNG (TONY) Lecturer : Prof. FIDEL A. OBLENA School year : SY 2013 – 2014 Semester : 1st Semester 1. Explain the importance of Organizational Behavior (OB) to: a. A company - The behavior of company with customer or partner in business. It should be effect to brand and prestigious of company. - Make trust from employees who must bring into play the company’s traditions and prove them ability. - By understanding how to get
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ORGANIZATIONAL BEHAVIOR Case Study 1 1. What did Dan mean? Dan meant that Bernie cannot continue being the manager he desire to be because he is not doing well for the whole cafeteria. Bernie has different style of leading which is not matched with the previous manager’s approach. Since Bernie is somewhat on the “friendly approach” rather than the leadership style of Debra‚ the employees felt that Bernie will not reprimand them or order them. They felt that Bernie would always understand
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Introduction Organization climate by definition means a set of properties of a certain workplace that is received directly or indirectly by the employees and end up influencing their behavior in the organization. These are the properties of any business environment that the stuff come directly in contact with and observe them. Such properties are also influence employees voice‚ action and job performance. Other scholars refer to organization climate as corporate culture (Haasen 2003). These qualities
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Organizational Behavior By M.Zubair Lecturer Kmu OBJECTIVES LEARNING After studying this chapter‚ you should be able to: 1. Describe what managers do. 2. Define organizational behavior (OB). 3. Explain the value of the systematic study of OB. 4. Identify the contributions made by major behavioral science disciplines to OB. 5. List the major challenges and opportunities for managers to use OB concepts. What Managers Do Managers (or administrators) Individuals who achieve goals through other
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The Ranch Golf Club Case 1. How do the interpersonal communications skills of Peter Clark affect behavior‚ human relations‚ and performance at the Ranch? A: “Peter Clark has to continually communicate with his partners and managers‚ and nothing takes the place of sitting down face-to-face during regular weekly meetings and listening to each other to continually improve operations.” (Page 174) “Interpersonal skill is the ability to work well with a diversity of people. Interpersonal skills have also
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References: Dessler‚ Gary. 2011. Human Resource Management. Essex: Pearson McShane‚ Steven and Marry Ann. 2010. Organizational Behavior 5ed. New York: McGraw-Hill Signature and Stamp from the Company For this paper we interview the human resource manager of PT. Altek Karya Mandiri‚ Mrs. Santi Larasati. Jakarta‚ June 2nd 2012 Mrs. Santi Larasati
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What is the study of OB? Organization behavior is the study of people act; think‚ and feel in an organization field or can behaviors of individuals and group in organizations. In other words‚ it focuses on why individuals and groups in the organization act the way they do. Why OB is important to the manager? Research on what managers do show that they fulfill interpersonal‚ informational‚ and decisional roles. Important activities include routine communication‚ traditional management‚ networking
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1. Organizational Behavior: Organizational behavior (OB) is defined as the systematic study and application of knowledge about how individuals and groups act within the organizations where they work. Survey: Surveys are one of the primary methods management researchers use to learn about OB. A basic survey involves asking individuals to respond to a number of questions. The questions can be open-ended or close-ended Field Studies: Field studies are also effective ways to learn about what
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CHAPTER 4 CASE “EQUITY MOTIVATES EMPLOYEES AT AMERICAN FLATBREAD” 1. Is American Flatbread using a traditional approach to motivation‚ a human relations approach‚ or a human resource approach? Explain. American Flatbread is using the combination of a human relations and human resource approach. The management believes that contribution and participation would enhance motivation. They also believe that people would want to contribute anything of importance for the good of the organization. Schenk
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