● TANGLEWOOD CASEBOOK for use with STAFFING ORGANIZATIONS ● ● 6th Ed. Kammeyer-Mueller | | TANGLEWOOD CASEBOOK To accompany Staffing Organizations‚ sixth edition‚ 2009. Prepared by John Kammeyer-Mueller Warrington College of Business University of Florida Gainesville‚ Florida Telephone: 352-392-0108 E-mail: kammeyjd@ufl.edu Copyright ©2009 Mendota House‚ Inc. Herbert G. Heneman III President Telephone: 608-233-4417 E-mail: hheneman@bus.wisc.edu |INTRODUCTION
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Recruiting Like many retailers‚ Tanglewood experiences a stable rate of turnover‚ and thus recruiting efforts remain high. The methods used by Tanglewood vary from many regions in which they serve‚ and by gauging these methods we are able to optimize and perhaps unify company operations. By reviewing the recruiting methods used by Tanglewood‚ we will be able to devise a guide that can be functional along with Tanglewood developing recruiting services which reflect Tanglewood’s unique personality
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The methods used by Tanglewood vary from each region. Our studies have concluded that referral is one of the most effective methods of recruiting in the Washington region and agency use in the Oregon region because of the following reasons: Recruiting Average 1 Year Retention Rate is 71% Average Cost per Hire is $3‚604.81 Average Cost per 1 Year Survival is $5‚050.95 Agency Average 1 Year Retention Rate is 90% Average Cost per Hire is $4‚712.16 Average Cost per 1 Year Survival is $5‚249
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Tanglewood Case Study 3: Recruiting 1. Recruitment Guide for Store Associates Position: Store Associate Reports to: Shift Leaders‚ Department Managers‚ Store Manager‚ and Regional Manager Qualifications: All are welcome to apply *Having a basic knowledge of retail and customer service principles is a plus Relevant labor market: Washington and Oregon Timeline: None- continuous recruiting Activities to undertake to source well-qualified candidates: Local newspapers‚ radio‚ television Post
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Case Description/Introduction The Tanglewood Company is concerned with companies like Target and Kohl’s creating more direct competition for their company. With that‚ Tanglewood must ensure they set themselves apart from their competitors by hiring the most qualified staff who will deliver memorable experiences to their customers. This exceptional service will guarantee their store will stand apart from their competitors. Identification of Business Strategy/Goals Tanglewood is committed to
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future hiring strategies for Tanglewood. I have attached the results of my study‚ which will provide your company with detailed statistics and suggestions to meet your hiring goals‚ while still maintaining the company’s original culture. Please contact me with any questions regarding the information provided in this report or any of your future consultant needs. Regards‚ Initial Staffing Report Contents Labor Forecast………………………………………………………………………………. 1 I. Future Demands……………………………………………………………
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Tanglewood Case 3 Karrie McHugh karriemchugh@msn.com Keller Graduate School of Management Eric Simmerman 7/30/2011 HR594- Strategic Staffing Recruiting Like most retailers‚ Tanglewood experiences a fairly stable turnover rate keeping the recruiting efforts high. Tanglewood’s recruiting methods vary in each of their regions. By looking at these different methods from the different ways that each of their regions hire‚ we have a great opportunity to improve the operations of the company
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Memo:_________________________________________________________________ To: Marilyn Gonzalez and Daryl Perrone From: Date: October 16‚ 2014 Subject: Tanglewood Case 4: Measurement and Validation ____________________________________________________________________________ We have conducted an analysis of the new selection methods used in our processes for Store Associate. We have included 10 Seattle-based stores‚ and an adequate sample size of employees both in the pilot locations
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LP 3.4 Tanglewood Case #2 Stephanie Opsahl Andrew Paasch - Employee Recruitment/Retention - #81698 Table 1.1 Markov Analysis Information Forecast of availabilities Next year (projected) (1) (2) (3) (4) (5) Exit Current Workforce Previous year (1) Store associate 8‚500 4505 510 0 0 0 3485 (2) Shift leader 1‚200 0 600 192 0 0 408 (3) Department manager 850 0 0 493 102 0 255 (4) Assistant store manager 150 0 0 9 69 12 60 (5) Store manager 50 0 0 0 0 33 17 Gap analysis
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Case Seven: Selection Decision Making My name is _____ and I am currently a consultant of Manger Consulting. Our mission is to provide our expertise in management and staffing services of other organizations I’ll have recommendations on selection decision making for Tanglewood. A detailed selection plan will be generated for the new manager position in Spokane‚ a panel will be developed for the selection making decision‚ and guidelines that can be used throughout the chain will be completed. Selection
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